Wildewood Skilled Nursing and Therapy
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 19 Google reviews

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What this means for your family
While some long-term residents enjoy the active social life and outings, the recent reports of theft, neglect, and abuse are extremely concerning. We strongly advise families to conduct unannounced visits and speak directly with current residents to verify the quality of daily care before making a decision.
Google Reviews
Google Reviews
19 reviews on Google“Reviews for Wildewood Skilled Nursing and Therapy are highly polarized, with long-term residents and some family members praising the community atmosphere and activities, while others report severe neglect and safety concerns. Critical issues raised include allegations of physical abuse, theft of personal property, and poor responsiveness from management and staff. Prospective families should be aware of these significant inconsistencies in care quality and safety standards.”
Quality Themes
Tap a score for detailsStrengths
- Active social calendar and outings
- Friendly, family-like atmosphere
- Convenient location
Concerns
- Allegations of physical abuse and lack of staff intervention (mentioned by 2 reviewers)
- Theft of resident personal property (mentioned by 2 reviewers)
- Poor communication and rude staff responsiveness (mentioned by 3 reviewers)
- Unsanitary conditions and lack of basic hygiene care (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 20 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1I noticed the facility has a very active social calendar; could you walk us through a typical week of outings and activities for residents?
- 2Given that communication is so important to our family, what is your standard process for updating families on a resident's daily health status or changes in care?
- 3We understand that maintaining a clean and hygienic environment is a top priority; what are your daily protocols for housekeeping and ensuring resident personal hygiene?
- 4What specific measures and security protocols do you have in place to ensure the safety of residents' personal belongings and property?
- 5How does your leadership team supervise staff interactions to ensure that every resident is treated with the highest level of respect and professional care?
- 6In the event of a medical emergency, what is your immediate response protocol, and how do you coordinate care with local hospitals?
Personalized based on this facility's data
Key Review Excerpts
“I had my mother here and pulled her out because I kept finding bruises on her. She told me someone was hurting her at night. I told the staff. They didn't do anything.”
“I had been here for almost 8 years and I made them send me to another nursing home it a really bad place I couldn't get a shower for months and the food is gross and I just realized they have someone who steals a lot”
“The staff here are very caring and respectful towards the residents, and when it comes to activities, this place Rocks! We go out to eat, go fishing, to the casino, brick town, and lots more.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
2
measures
1
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents with pressure sores (bedsores)
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Wildewood has concerning patterns with families filing complaints that triggered inspections, revealing issues with resident protection from abuse and neglect, medication management, and care planning. The facility shows recurring problems across fire safety, resident rights, and quality of care that persist across multiple surveys from 2022-2024. While all deficiencies have correction dates, the repeated violations and complaint-driven investigations suggest ongoing operational challenges families should carefully consider.
Sep 16, 2024Routine8
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Resident Rights Deficiencies
Ensure residents have reasonable access to and privacy in their use of communication methods.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Sep 16, 2024Complaint4
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Aug 3, 2023Routine8
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Jun 29, 2022Routine5
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Ownership & Operations
Who Operates This Facility
Wildewood Skilled Nursing and Therapy
for profit
Chain Affiliation
Bridges Health
34 facilities nationwide
Chain avg rating: 3.6/5 · Rank 25 of 33
Ownership & Management
Owners
Bridges Employee Stock Ownership Trust
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
19 reviews from families & visitors
Official Website
Visit wildewoodokc.com
Medicare data downloads
Original nursing home datasets
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