Mid-Del Skilled Nursing and Therapy
Strong Medicare quality ratings; families often praise effective rehabilitation therapy services. Still worth an in-person visit.
based on 26 Google reviews
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What this means for your family
While the rehabilitation therapy team receives specific praise for helping patients regain strength, the facility faces severe and recurring complaints regarding cleanliness and basic hygiene. We strongly advise families to conduct an unannounced tour of the facility to assess the environment for themselves and to ask management specifically how they address concerns regarding room sanitation and staff-to-patient communication.
Google Reviews
Google Reviews
26 reviews on Google“Mid-Del Skilled Nursing and Therapy receives highly polarized feedback, with some families praising the therapy team and individual staff members, while others report severe concerns regarding cleanliness and neglect. Multiple reviewers describe the facility as dirty, overcrowded, and poorly maintained, with several accounts of inadequate medical attention and poor communication. Potential families should be aware of the significant disparity between positive experiences with rehabilitation services and negative reports regarding basic hygiene and patient care.”
Quality Themes
Tap a score for detailsStrengths
- Effective rehabilitation therapy services
- Some dedicated and caring individual staff members
- Positive experiences for some long-term residents
Concerns
- Facility cleanliness and hygiene (smells, filth) (mentioned by 5 reviewers)
- Overcrowding and poor physical environment (mentioned by 4 reviewers)
- Lack of communication with families (mentioned by 2 reviewers)
- Inadequate patient care and staff responsiveness (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 30 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard great things about your rehabilitation therapy services; could you tell us more about how the therapists work with residents to meet their mobility goals?
- 2What specific protocols do you have in place to ensure the facility remains clean, fresh-smelling, and well-maintained for the residents?
- 3How does the nursing team handle medication management and ensure that all medical needs are addressed promptly, especially during shift changes?
- 4What is the best way for us to stay in regular contact with the nursing staff to ensure we are always updated on our loved one's well-being?
- 5Can you describe what a typical day looks like regarding mealtime dining and the social activities available to residents?
- 6In the event of a medical emergency during the night, what is the immediate process for notifying the family and coordinating care?
Personalized based on this facility's data
Key Review Excerpts
“The therapy i received was awesome. They worked hard with me to help me gain my independence and build my strength.”
“I WAS VERY PLEASE WITH THE THERAPIST THAT HELPED ME THE KITCHEN STAFF AND FOOD THAT I WAS SERVED THE DOCTORS AND NURSES AND THE LEADSHIP OF ADMINISTRATOR TADASHI SMITH AND HER COMPLETE STAFF THEY WERE ALL OUTSTANDING IN EVERY DEPARTMENT”
“This is the worst place ever when you first come in the building it smells like urine like they never clean up they have the worst LPN and CNA”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
15
measures
1
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has concerning patterns with families filing complaint reports that led to deficiencies, including problems with respiratory care, family notification of incidents, care planning, and improper discharge procedures. Medication management issues appear repeatedly across multiple surveys, along with fire safety violations including missing sprinkler systems and smoke doors. While all deficiencies show correction dates, the recurring medication problems and complaint-triggered violations suggest ongoing care quality concerns that warrant careful evaluation during any visit.
May 16, 2025Complaint3
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Mar 20, 2025Routine4
Administration Deficiencies
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Nov 22, 2023Routine1
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Nov 22, 2023Complaint1
Resident Rights Deficiencies
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Oct 25, 2022Routine6
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Smoke Deficiencies
Provide properly protected cooking facilities.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Mid-Del Skilled Nursing and Therapy
for profit
Chain Affiliation
Bridges Health
34 facilities nationwide
Chain avg rating: 3.6/5 · Rank 21 of 33
Ownership & Management
Owners
Bridges Employee Stock Ownership Trust
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
26 reviews from families & visitors
Official Website
Visit middelok.com
Medicare data downloads
Original nursing home datasets
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