Wildewood Downs
Strong Medicare quality ratings; families often praise warm, attentive nursing and cna staff. Still worth an in-person visit.
based on 240 Google reviews
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What this means for your family
Wildewood Downs is highly regarded for its rehab therapy and active social environment, making it a strong choice for many. However, given the serious concerns raised by multiple families regarding medication practices and management responsiveness, we strongly advise you to ask specific questions about their medication management policies and how they handle resident mobility.
Google Reviews
Google Reviews
240 reviews on Google“Wildewood Downs is widely praised for its dedicated, compassionate staff and beautiful, well-maintained campus. Families frequently highlight the exceptional care provided by specific nursing and rehab team members, though a small number of reviewers have raised serious concerns regarding medication management, communication, and occasional staffing issues.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive nursing and CNA staff
- Clean, well-maintained facility
- Effective and supportive rehab therapy team
- Strong, professional admissions and administrative support
Concerns
- Over-prescription of antipsychotic medications to manage mobility (mentioned by 2 reviewers)
- Poor communication and responsiveness from management (mentioned by 3 reviewers)
- Inconsistent care quality or lack of staff responsiveness (mentioned by 4 reviewers)
- Inadequate discharge or orientation procedures (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 206 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We've heard wonderful things about how attentive the nursing and CNA staff are; how do you ensure that level of personal care remains consistent for every resident?
- 2Can you walk us through your process for managing medications, specifically how you monitor for side effects or changes in mobility?
- 3How does the management team stay in touch with families to ensure we are always updated on our loved one's well-being and any changes in their care?
- 4What is the protocol for handling medical emergencies or urgent care needs during the overnight hours?
- 5Could you tell us more about the rehab therapy team and how they help residents regain their independence?
- 6What kind of daily activities or social outings are available to help residents stay engaged with the community?
Personalized based on this facility's data
Key Review Excerpts
“The staff members are attentive to the residents and seem to know individual idiosyncrasies of the residents and relates calmly and patiently with each individual.”
“My husband was transferred here for post-acute rehab after a long hospitalization. He feels the physical and occupational therapy have been very beneficial & he is quite pleased.”
“The daily private caregivers said staff wouldn’t elevate my mother-in-law's severely swollen legs and they couldn't provide more Tylenol for severe back pain until 4:00 p.m.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 3 measures
2
measures
1
measures
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Wildewood Downs shows recurring problems across multiple areas, with families filing at least one complaint that triggered an inspection. The facility has persistent issues with food safety and storage, infection control, and medication labeling that have appeared across three different survey years. While most deficiencies show correction dates, the pattern of repeated violations in key care areas suggests ongoing operational challenges that families should carefully consider.
Jan 22, 2026Routine1
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Jan 22, 2026Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Oct 10, 2024Routine4
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
May 18, 2023Routine7
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Egress Deficiencies
Meet other general requirements that are deficient.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Federal Penalties
Fine
May 18, 2023
$3,728
Ownership & Operations
Who Operates This Facility
Wildewood Downs
for profit
Chain Affiliation
Senior Living Communities
9 facilities nationwide
Chain avg rating: 4.3/5 · Rank 5 of 9
Ownership & Management
Owners
Thompson, Benjamin
Owner
Thompson, Joshua
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
240 reviews from families & visitors
Official Website
Visit wildewood-downs.com
Medicare data downloads
Original nursing home datasets
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