Nursing Home

Rice Estate Rehabilitation and Healthcare

Strong Medicare quality ratings; families often praise clean, well-maintained, and modern facility. Still worth an in-person visit.

100 Finley Road, Columbia, SC 29203|80 beds|Licensed & Active

4/5

Medicare

Inspection

Quality

Staffing

Google rating

3.7/5

based on 64 Google reviews

(803) 691-5720 Directions Website

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What this means for your family

Rice Estate offers a beautiful, clean environment and excellent therapy services, which many families find beneficial for recovery. However, the recurring reports of slow response times and inconsistent care for residents needing high-level assistance are critical. We strongly recommend visiting during off-hours and asking management specifically how they ensure timely response to call buttons and medication administration for high-acuity residents.

Google Reviews

64 reviews on Google

“Rice Estate Rehabilitation and Healthcare receives polarized feedback, with many families praising the facility's cleanliness, modern aesthetic, and the dedication of specific staff members. However, a significant number of reviewers report serious concerns regarding neglect, slow response times to call buttons, and inconsistent quality of nursing care for residents who require high levels of assistance. Families considering this facility should be aware that experiences appear to vary greatly depending on the specific care needs of the resident and the assigned staff.”

Quality Themes

Tap a score for details

Strengths

Clean, well-maintained, and modern facility
Appreciated by independent living residents
Helpful and informative admissions/outreach staff
Strong physical and occupational therapy services

Concerns

Slow or non-existent response to call buttons (mentioned by 5 reviewers)
Neglect regarding hygiene and basic care (toileting/feeding) (mentioned by 4 reviewers)
Inconsistent or poor communication from management regarding complaints (mentioned by 3 reviewers)
Medication management errors or delays (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 66 analyzed

How They Respond to Reviews

77%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

1I noticed your facility has a strong reputation for physical and occupational therapy; how do you integrate those services into a resident's daily routine?
2Could you walk me through the process for how staff are alerted when a resident needs assistance, and what your typical response time goals are for those call buttons?
3How does your team ensure consistent communication with families regarding a loved one's daily care needs or any changes in their health status?
4What protocols do you have in place to ensure accuracy and timeliness when managing and administering medications for residents?
5I see that you actively engage with feedback online; how do you use that input to improve the quality of care and daily life for residents?
6What steps does your nursing team take to ensure residents receive consistent support with daily hygiene and mealtime assistance?

Personalized based on this facility's data

Key Review Excerpts

“The place is nice and well kept, but the care to the my brother has been awful at best. He medications weren't available until after 8pm on 7/9. Even then only part of his medications were available.”

Rehab patient's family · 2023★☆☆☆☆

“My mom had to wait almost 30 minutes for someone to come take her to the restroom. My mom has fell and dislocated her hip here and no one seems to know how or care. I have voice my concerns to the social worker, DON, and nurse manager no one did anything.”

Long-term resident's family · 2018★☆☆☆☆

“Rice is the opposite. Night and day difference! Most residents keep their doors open and the staff keep very close eyes on everyone in their care. The Administrators and staff truly CARE about my parents.”

Assisted living family member · 2026★★★★★

Source: 64 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026

RN Hours

0.66hrs

88%

Registered nurses for medical care

Total Nursing

4.94hrs

All nurses + aides combined

Staff Turnover

46%

Lower is better (< 30% = good)

RN Turnover

56%

Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

3/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

💉

Residents vaccinated for the flu

↑ Higher is better

This Facility75.0%

Worse than Avg

Here

75.0%

95.5%

90.6%

Richland

93.5%

🚶

Residents whose walking got worse

↓ Lower is better

This Facility30.3%

Worse than Avg

Here

30.3%

15.3%

13.6%

Richland

12.3%

😔

Residents with depression symptoms

↓ Lower is better

This Facility3.2%

Mixed vs Avgs

Here

3.2%

12.1%

3.0%

Richland

14.8%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility9.9%

Better than Avg

Here

9.9%

19.5%

20.6%

Richland

19.3%

🛏️

Residents needing more daily help over time

↓ Lower is better

This Facility5.3%

Better than Avg

Here

5.3%

14.4%

12.2%

Richland

11.3%

💉

Residents vaccinated for pneumonia

↑ Higher is better

This Facility96.7%

Better than Avg

Here

96.7%

93.4%

91.2%

Richland

88.5%

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility93.8%

Better than Avg

Here

93.8%

79.7%

78.0%

Richland

73.9%

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility91.9%

Better than Avg

Here

91.9%

81.8%

80.6%

Richland

77.4%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility1.9%

Worse than Avg

Here

1.9%

1.6%

1.5%

Richland

1.7%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

1deficiencies

Well below state avg (3.7)

Rice Estate shows a mixed inspection record with 8 deficiencies across 3 surveys, with no complaint-triggered violations. The facility has had recurring issues with food safety and storage appearing on multiple inspections, along with problems in resident rights documentation and care planning. All identified deficiencies have been corrected according to federal records, suggesting the facility addresses problems when cited.

Mar 7, 2025Routine1 finding

0755Potential for harm · WidespreadCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Dec 20, 2023Routine2 findings

0572Potential for harm · WidespreadCorrected

Resident Rights Deficiencies

Give residents a notice of rights, rules, services and charges.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Jan 7, 2022Routine5 findings

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Rice Estate Rehabilitation and Healthcare

Organization Type

nonprofit

Ownership & Management

Key personnel

Coleman, CharlesManaging Control - Governing BodyColeman, CharlesOfficer / DirectorShepke, FrankOfficer / DirectorLutheran Homes of Sc, INC.ManagerAmodio, DanielManager

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(803) 691-5720

riceestate.org

100 Finley Road

Columbia, SC 29203

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

64 reviews from families & visitors

Official Website

Visit riceestate.org

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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