Strong Medicare quality ratings; public reviewers often praise friendly and attentive nursing staff. Still worth an in-person visit.
based on 26 Google reviews

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Nhc Healthcare - Parklane has a strong overall Medicare rating. Public reviewers frequently mention: friendly and attentive nursing staff and effective rehabilitation therapy team. Review the component ratings and current source records before deciding.
NHC Healthcare - Parklane receives highly polarized feedback, with some families praising the staff's attentiveness and responsiveness, while others report severe neglect and unprofessional behavior. Critical concerns include reports of poor communication, lack of compassion from nursing assistants, and issues with facility cleanliness and patient safety.
Quality Themes
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Concerns
Rating Trends
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Distribution · 29 analyzed
Personalized based on this facility's data
Key Review Excerpts
“What most impresses me about NHC on Parklane is its caring, attentive staff. Indeed, they saved my 91-year-old mom's life by immediately sending her to the hospital after discovering her hemoglobin had dropped too low.”
“My father is very happy here. They call me anytime they have a question or concern and we come up with a solution together.”
“My father was at NHC recently for rehab. My father has alzheimer's as well as a feeding tube, I know he can be very difficult at times. The staff were all very friendly and patient with him.”
RN hours are below the EveryPlace reference benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
2
measures
1
measures
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
NHC Healthcare - Parklane has shown recurring issues across three surveys, with problems in daily care assistance appearing multiple times and medication management deficiencies found in each survey from 2023 to 2024. Most concerning is an unresolved family notification issue from the most recent survey that lacks a correction plan, while other deficiencies have been addressed by the facility.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Nhc Healthcare - Parklane
for profit
National Healthcare Corporation
69 facilities nationwide
Chain avg rating: 3.9/5 · Rank 31 of 65
Owners
Nhc/delaware INC
Owner (parent company) · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
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Google Reviews
26 reviews from families & visitors
Official Website
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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