Life Care Center of Columbia
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 211 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (4 vs median 3)
- High staff turnover (57%)
Below average in SC · Below recommended RN staffing · Below chain average · No penalties on record
What this means for your family
This facility's rehabilitation team is frequently praised for helping patients regain independence, making it a potential option for short-term recovery. However, families must be vigilant; multiple reviewers have reported serious issues with patient hygiene and communication during medical emergencies. If you choose this facility, ensure you have a plan for frequent, unannounced visits to monitor your loved one's care.
Google Reviews
Google Reviews
211 reviews on Google“Life Care Center of Columbia receives highly polarized feedback, with many recent reviewers praising the facility's cleanliness, friendly front-desk staff, and effective rehabilitation services. However, a significant number of families report serious concerns regarding neglect, including slow response times to call lights, poor communication during medical declines, and issues with basic hygiene and wound care. Prospective families should be aware of this inconsistency and conduct thorough, in-person observations.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and welcoming front desk staff
- Clean, well-maintained facility environment
- Effective physical and occupational therapy programs
- Professional and attentive nursing staff (cited in positive reviews)
Concerns
- Neglect and slow response to call lights (mentioned by 9 reviewers)
- Poor communication regarding patient health status (mentioned by 6 reviewers)
- Inadequate hygiene and failure to turn/clean patients (mentioned by 5 reviewers)
- Understaffing, particularly on weekends (mentioned by 4 reviewers)
- Dietary errors and failure to follow medical restrictions (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 163 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to online feedback; how do you use that family input to improve daily operations and resident care?
- 2Given the importance of timely assistance, what is your current protocol for monitoring and responding to call lights, especially during weekend shifts?
- 3How does your nursing team ensure consistent communication with families regarding changes in a resident's health status or medical updates?
- 4Could you walk me through how your staff manages hygiene and repositioning schedules to ensure residents stay comfortable and clean throughout the day?
- 5With the therapy programs being a highlight here, how do you integrate those sessions into the daily activity schedule for residents?
- 6How do you coordinate with the dietary team to ensure that specific medical restrictions and individual nutritional needs are strictly followed for every meal?
Personalized based on this facility's data
Key Review Excerpts
“My grandmother was at this facility 2.5 weeks and was rehospitalized. When she got to Prisma-B... the ER nurse and doctor said my grandmother had fresh bedsores all on her back and buttocks.”
“The therapy team promoted my independence and it felt so great when I got to walk outside. I can get around on my own now and did things I didn't think I could do.”
“The staff had conversations throughout the facility at one point I witnessed them talking about me in a negative way outside my room door. Once corporate was called I felt uncomfortable using my call light.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
2
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Life Care Center Of Columbia has 22 deficiencies across three surveys, with one complaint filed by families regarding resident participation in care planning. The facility shows recurring issues with resident assessment and care planning, fire safety systems, and medication management. All deficiencies have reported correction dates, though problems persist across multiple survey periods, indicating ongoing operational challenges that families should discuss during visits.
Jun 19, 2025Routine5
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
May 9, 2024Routine13
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Environmental Deficiencies
Keep all essential equipment working safely.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
May 9, 2024Complaint1
Resident Rights Deficiencies
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Mar 30, 2022Routine3
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Ownership & Operations
Who Operates This Facility
Life Care Center of Columbia
for profit
Chain Affiliation
Life Care Centers of America
194 facilities nationwide
Chain avg rating: 3.5/5 · Rank 165 of 194
Ownership & Management
Owners
Cooper, Carol
Owner
Key personnel
Contact
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
211 reviews from families & visitors
Official Website
Visit lcca.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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Forest Acres Post Acute
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