Wholehearted Care Senior Living at North Austin, LLC
Families consistently rate this highly — reviewers highlight compassionate and dedicated staff. Schedule a visit to confirm the fit.
based on 10 Google reviews
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What this means for your family
This facility is an excellent choice for families prioritizing emotional well-being and social engagement, as the staff is noted for treating residents like family. The cleanliness and meal quality are significant highlights that provide peace of mind for caregivers.
Google Reviews
Google Reviews
10 reviews on Google“Families can expect a warm, family-like atmosphere where residents are treated with significant compassion and dedication. Reviewers specifically praise the cleanliness of the facility and the high quality of both meals and resident activities.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and dedicated staff
- Clean and well-maintained facility
- Engaging resident activities
- High-quality dining experience
- Supportive social environment
Rating Trends
Tap a year to see what changed
Distribution · 12 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With such a small and intimate community of 16 residents, how do you ensure everyone gets personalized attention during meal times?
- 2We've heard wonderful things about the dining experience here; could you tell us more about how the menus are planned and how much input residents have?
- 3What kind of engaging daily activities do you have planned to help foster the supportive social environment your community is known for?
- 4Since you are memory care certified, how does your staff specifically adapt their care approach for residents experiencing cognitive changes?
- 5How does the team handle medical emergencies or sudden changes in health during the overnight hours?
- 6The facility looks exceptionally well-maintained; what is your routine for ensuring the common areas stay clean and comfortable for the residents?
Personalized based on this facility's data
Key Review Excerpts
“We are very happy with the level of care, my mom receives in this community. The facility is incredibly clean and well taken care of. My mom enjoys every meal and the activities provided.”
“We admire the dedication and heart that Gemstone brings to memory care. Grateful to collaborate with them.”
“The overall atmosphere is warm and welcoming. Residents often express feeling like part of a family rather than just inhabitants of a facility.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
Wholehearted Care Senior Living at North Austin, LLC has a history of regulatory citations, including a recent administrative penalty in February 2024 regarding improper resident admission/retention. Previous inspections have also identified issues related to building safety hazards and general state standard violations.
Feb 26, 2024EnforcementPenaltyReport
Administrative Penalty — 553.259(a)(1) The facility inappropriately admitted or retained residents whose needs could not be met.
Dec 2, 2021Routine
Health Code (1 violations)
No specific Health Code violation description provided in report.
May 3, 2019Routine
Life Safety Code (1 violations)
The facility failed to provide a site and/or building free of fire, health, or physical hazards.
Ownership & Operations
Who Operates This Facility
Wholehearted Care Senior Living at North Austin LLC
for profit
MG OPERATIONS LLC
STEPHANIE GOAD
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
10 reviews from families & visitors
Official Website
Visit wholeheartedseniorliving.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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