Whittier Bradford Transitional Care Unit
Strong Medicare quality ratings; families often praise exceptional physical and occupational therapy. Still worth an in-person visit.
based on 401 Google reviews
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What this means for your family
Whittier Bradford is highly recommended for its intensive and effective physical therapy programs, which have helped many patients regain mobility. However, families should be proactive in monitoring care; specifically, ensure you establish a clear communication plan with the case manager immediately upon admission and frequently check on your loved one's medication and call-button responsiveness.
Google Reviews
Google Reviews
401 reviews on Google“Whittier Bradford Transitional Care Unit is widely praised for its high-quality physical and occupational therapy programs, which many patients credit for their successful recovery and return to independence. While the facility is frequently described as clean and professional, several families and patients have raised significant concerns regarding inconsistent communication, slow response times to call buttons, and occasional lapses in nursing care or medication management.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional physical and occupational therapy
- Clean and well-maintained facility
- Professional and caring nursing staff
- Effective post-surgery rehabilitation
Concerns
- Slow response to call buttons/requests for assistance (mentioned by 6 reviewers)
- Inconsistent or poor communication with family members (mentioned by 4 reviewers)
- Medication management errors or delays (mentioned by 3 reviewers)
- Understaffing leading to hygiene or care delays (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 180 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Given that you have a 3-star staffing rating, how do you ensure that residents receive timely assistance when they use their call buttons?
- 2I noticed you respond to every online review; how do you utilize that same level of responsiveness to keep families updated on their loved one's daily progress and care plan?
- 3Since rehabilitation is a core strength here, what specific steps are taken to ensure medication management remains accurate and on schedule during the recovery process?
- 4With a smaller capacity of 20 residents, how do you foster a sense of community and keep residents engaged in daily activities outside of their therapy sessions?
- 5How do you bridge the gap in communication to ensure that family members are consistently informed about any changes in a resident's health status?
- 6What protocols are in place to ensure that hygiene and personal care needs are met consistently, especially during peak hours when staff may be managing multiple requests?
Personalized based on this facility's data
Key Review Excerpts
“I couldn't even roll over when I got here 45 days later I'm walking with walker. They have been great from the nurses and the Doctors and the PT and the OT. It's clean and the everyone is very caring.”
“The facility itself is state of the art. The care was very good. The communication was absolutely awful. My wife was here for about 2 weeks and I her husband was never able to get any information on a plan.”
“My mother went in with a broken hip. Bed alarmed. I went to visit and she was lying on the floor no alarm going off no one around. Complete failure.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 3 measures
3
measures
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has 11 federal deficiencies across two surveys, all related to building safety and fire protection systems rather than direct patient care issues. The main problem areas involve fire safety equipment, electrical systems, and building maintenance, with one electrical generator issue recurring between surveys. All deficiencies have correction dates from the provider, suggesting the facility is addressing these infrastructure concerns.
Jul 24, 2025Routine8
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Jul 16, 2024Routine3
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Construction Deficiencies
Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Ownership & Operations
Who Operates This Facility
Whittier Bradford Transitional Care Unit
for profit
Ownership & Management
Owners
Whittier Healthcare Holdings II INC
Owner · Organization
Whittier Healthcare Trust
Owner (parent company) · Organization
Arcidi, Alfred
Owner (parent company)
Arcidi, Michael
Owner (parent company)
Arcidi, Philip
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
401 reviews from families & visitors
Official Website
Visit whittierhealth.com
Medicare data downloads
Original nursing home datasets
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