Baker-Katz Skilled Nursing and Rehabilitation Ctr
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 7 Google reviews
Watch Baker-Katz Skilled Nursing and Rehabilitation Ctr
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (1/5 stars)
- High staff turnover (86%)
- High RN turnover (83%)
Below average in MA · Very high staff turnover · No penalties on record
What this means for your family
Because the reviews for this facility are extremely polarized and lack specific details, it is difficult to gauge the current quality of care. We strongly recommend scheduling an in-person tour and asking for references from other families currently using the facility to better understand the day-to-day experience.
Google Reviews
Google Reviews
7 reviews on Google“Baker-Katz Skilled Nursing and Rehabilitation Center receives highly polarized feedback, with recent reviews ranging from glowing praise for the staff to strong warnings against using the facility. Families considering this center should note the lack of detailed, consistent feedback, as many positive and negative reviews provide little context regarding daily operations or care quality.”
Quality Themes
Tap a score for detailsStrengths
- Caring and attentive nursing team
- Engaging morning activities and exercises
- Well-regarded facility environment
Rating Trends
Tap a year to see what changed
Distribution · 8 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about your morning activities and exercises; could you tell us more about what a typical day of engagement looks like for the residents?
- 2It's great to hear that the nursing team is so attentive; how do you ensure that this level of personalized care remains consistent across all shifts?
- 3With a smaller, more intimate community of 77 residents, how do you ensure there is enough staff available to meet everyone's needs during the night or on weekends?
- 4In the event of a sudden medical change or an emergency after hours, what is the specific protocol for notifying the family and coordinating care?
- 5We are looking for a very stable environment for our loved one; what specific steps is the facility taking to address recent state inspections and improve staffing levels?
- 6How do the nurses and caregivers work together to make sure that the facility's environment stays as welcoming and well-maintained as it appears?
Personalized based on this facility's data
Key Review Excerpts
“When we had to have our Dad go into a nursing home our family agreed that Baker-Katz was the place for us. When we went in to interview the staff several times, we were always impressed with them. And we were not disappointed they are a wonderful caring team of individuals that took the best care of our Dad.”
“Don’t place your family in this facility not even for a rehab stay….Awful”
“This facility is a gem in Haverhill ! Fantastic staff and facility . Would highly recommend !”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 15 measures
8
measures
5
measures
2
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents with pressure sores (bedsores)
Residents who got a urinary tract infection
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Baker-Katz has faced recurring deficiencies across multiple surveys, with families filing complaints that triggered investigations regarding resident notification and care quality standards. The facility shows persistent issues with fire safety systems, care planning, and overall quality of care, with problems appearing across all four surveys from 2023 to 2025. While all deficiencies show correction dates, the pattern of repeated violations in fire safety and care planning suggests ongoing operational challenges that warrant careful consideration during visits.
May 21, 2025Routine12
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nov 20, 2024Complaint2
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Jun 5, 2024Routine2
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care or services that was trauma informed and/or culturally competent.
Apr 25, 2023Routine11
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Ownership & Operations
Who Operates This Facility
Baker-Katz Skilled Nursing and Rehabilitation Ctr
for profit
Ownership & Management
Owners
Blake, Mark
Owner
Khan, Amir
Owner
Qureshi, Tariq
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
7 reviews from families & visitors
Official Website
Visit bakerkatznh.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Penacook Place, INC
< 1 miNursing Home · Haverhill, MA
Lakeview House Skld Nrsg and Residential Care Fac
1.7 miNursing Home · Haverhill, MA
The Oxford Rehabilitation & Health Care Center
2.1 miNursing Home · Haverhill, MA
Aspen Hill Rehabiliation & Healthcare Center
2.4 miNursing Home · Haverhill, MA
Haverhill Rehabilitation and Healthcare Center
2.8 miNursing Home · Haverhill, MA
Whittier Bradford Transitional Care Unit
3.1 miNursing Home · Bradford, MA