Loading EveryPlace content…
Public Google reviewers rate this highly and often mention compassionate and attentive nursing staff. Schedule a visit to confirm the fit.
based on 71 Google reviews
Email Whitley Place to yourself
Get a one-time email with a link to this profile so it is easy to find and share later.
This sends one email and does not add you to a mailing list.
Public Google reviewers rate Whitley Place highly. Reviewers highlight: compassionate and attentive nursing staff, high standard of cleanliness and pleasant environment. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Whitley Place is highly regarded by families for its warm, family-like atmosphere and exceptionally caring staff, particularly within the Magnolia Trails memory care wing. While many reviewers praise the cleanliness and attentive care, some families have raised serious concerns regarding sudden increases in care plan pricing and frustrations with the visitor check-in system.
Quality Themes
Tap a score for detailsStrengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 73 analyzed
The owner frequently uses the reviewer's name and acknowledges specific details, such as mentioning staff members or the resident's well-being. While some responses are templated, many demonstrate genuine empathy and a commitment to the community's mission.
Personalized based on this facility's data
Key Review Excerpts
“I've been to this place several times as my Aunt is there... everyone seems really nice and caring but I have to say that one nurse totally stands out as going above and beyond with her caring...Lola is her name and she is AMAZING!”
“My mom has been at Whitely Place for about a month now and I cannot think of a better place to care for her. The caregivers are all wonderful. I also can't say enough great things about Stephen, the Wellness Director.”
“When I first dropped by unannounced to tour before she moved in, I was pleasantly surprised to see how all of the residents in memory care looked - their hair was clean and the ladies’ faces were made up, and everyone was wearing clean clothes.”
Source: Texas Health & Human Services Commission
Key Findings
Whitley Place has a history of regulatory citations, including significant Life Safety Code violations in 2019 related to fire safety and building maintenance, and a more recent Health Code violation in 2023 regarding food establishment rules. No active enforcement actions were found in the current report.
Health Code (1 violations)
The facility failed to comply with Texas Food Establishment rules and local health ordinances and requirements.
Life Safety Code (11 violations)
The facility failed to ensure an annual inspection was conducted by the local fire marshal.
The facility failed to ensure the fire alarm and smoke detection system was in compliance with licensing standards for assisted living facilities.
The facility failed to ensure fire drills were conducted and documented to be in compliance with licensing standards for assisted living facilities.
The facility failed to ensure that portable extinguishers were installed or mounted as required.
The facility failed to ensure compliance with smoking regulations in the licensing standards for assisted living facilities.
The facility failed to ensure the building and structure complied with other applicable chapters of the Life Safety Code, NFPA 101.
The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.
The facility failed to provide lighting levels in compliance with licensing standards for assisted living facilities.
The facility failed to provide and/or maintain a commercial range hood and exhaust system in compliance with NFPA 96.
The facility failed to provide exit signs with emergency power.
The facility failed to provide an approved outdoor area for the segregated unit.
The facility failed to ensure lighting levels were in compliance with licensing standards for assisted living facilities and the Illumination Engineering Society of North America.
Ventas, INC
for profit
CSL WHITLEY PLACE MANAGEMENT, LLC
JENNIFER GROSS PIPPIN
Contact this facility directly and verify the details that matter most to your family.
Google Maps
Photos, directions & neighborhood info
Google Reviews
71 reviews from families & visitors
Official Website
Visit sonidaseniorliving.com
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Elite Care Assisted Living Home LLC
< 1 miAssisted Living · Keller, TX
Heritage House at Keller Rehab & Nursing
< 1 miNursing Home · Keller, TX
Mustang Creek Estates Keller Houses A&b
< 1 miAssisted Living · Keller, TX
Mustang Creek Estates Keller House D
< 1 miAssisted Living · Keller, TX
Mustang Creek Estates Keller House E
< 1 miAssisted Living · Keller, TX
Mustang Creek Estates Keller House C
< 1 miAssisted Living · Keller, TX