Loading EveryPlace content…
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 134 Google reviews
Email Westwood Post Acute to yourself
Get a one-time email with a link to this profile so it is easy to find and share later.
This sends one email and does not add you to a mailing list.
These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
This facility has areas of concern that warrant careful consideration. The latest standard survey recorded 32 findings, above the CA average of 15.4. We recommend asking the administrator directly: "How are you addressing recent staffing shortfalls?" These are not reasons to panic, but they are reasons to ask tough questions and visit in person.
Westwood Post Acute is highly regarded for its exceptional rehabilitation and therapy teams, with many families praising the facility's recent renovations and clean environment. While many reviewers laud the compassionate nursing and case management staff, some families have reported serious concerns regarding medication delays, communication gaps with the front desk, and inconsistent responsiveness during night shifts.
Quality Themes
Tap a score for detailsStrengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 134 analyzed
The administrator provides personalized responses that frequently name the reviewer and specifically acknowledge staff members mentioned in the reviews. The responses are warm and emphasize a culture of celebrating staff achievements.
Personalized based on this facility's data
Key Review Excerpts
“The physical and occupational therapists were wonderful and encouraged my progress. I received excellent help from the social worker at Westwood Post especially Mills Dewitt, who helped me make a smooth transition into my life at home.”
“I am currently a resident at this facility and I want to recognize the following staffs that go above and beyond. I want to say Thank you to Kay Case manager and Betsy Social worker for making my stay here less miserable.”
“My mom did not speak English well, but the staffs had been so nice to her disregarding the language barrier. Many thanks to Fung, Mamta and her staff in Station 2.”
This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
15
measures
1
measures
1
measures
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Westwood Post Acute has faced frequent complaints from families, triggering 29 investigations across 22 surveys. The facility shows persistent issues with medication management, nutrition and dining services, and care planning that continue across multiple years. Despite corrections being reported, the pattern of repeated deficiencies in core care areas and the high volume of family complaints suggest ongoing quality concerns that warrant careful consideration before placement.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Rights Deficiencies
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Federal Penalties
Fine
Mar 26, 2026
$13,065
Fine
Mar 26, 2026
$18,871
Westwood Post Acute
for profit
Links Healthcare Group
32 facilities nationwide
Chain avg rating: 2.8/5 · Rank 19 of 31
Owners
Morales, James
Owner
Morales, Judith
Owner
Clawson, Scott
Owner (parent company)
Earl, Steven
Owner (parent company)
Sanofsky, Jack
Owner (parent company)
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
134 reviews from families & visitors
Official Website
Visit westwoodpostacute.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
These are the 6 closest facilities in our data within 10 miles. Proximity does not mean they provide the same care type or have stronger quality signals, so compare each profile and verify services directly.
Westgate Villa
< 1 miAssisted Living · San Jose, CA
Villa Fontana
< 1 miAssisted Living · San Jose, CA
Campbell Village
1.3 miAssisted Living · Campbell, CA
Childrens Hc Org no CA Saratoga Pediatric Subacute
1.5 miNursing Home · Saratoga, CA
Morningstar Assisted Living of West San Jose
1.8 miAssisted Living · San Jose, CA
Ivy Park at San Tomas
1.9 miAssisted Living · San Jose, CA