Morningstar Assisted Living of West San Jose

This report details a complaint investigation concerning allegations of resident sexual relations due to lack of supervision and inadequate laundry service. The investigation found the initial allegations to be unfounded based on interviews and facility review. No citations were noted during this visit.

This was a POC case management visit conducted on February 20, 2026. The purpose was to clear a deficiency cited on February 11, 2026. The report explicitly states that the facility received the plan of corrections by the due date, and the deficiency was cleared during this visit, with no new deficiencies cited.

This report details multiple complaint investigations regarding resident care, including allegations of untimely medication administration and rough handling. The investigation found allegations of rough handling to be substantiated, resulting in a Type A deficiency citation. Other allegations regarding medication administration were found to be unsubstantiated.

This report details multiple complaint investigations regarding resident care, including allegations of untimely medication administration and rough handling. The investigation found allegations of rough handling to be substantiated, resulting in a Type A deficiency citation. Other allegations regarding medication administration were found to be unsubstantiated.

The report details investigations into three separate allegations: improper disposal of expired medications, inadequate staff training compliance, and issues with staffing levels. For the medication disposal and staff training allegations, the investigation findings were ultimately deemed 'Unfounded' or 'Unsubstantiated' based on staff interviews and record reviews. However, the initial citation list explicitly noted deficiencies regarding expired medication disposal and administrator training compliance.