Childrens Hc Org no CA Saratoga Pediatric Subacute
Strong Medicare quality ratings; families often praise devoted care for pediatric patients. Still worth an in-person visit.
based on 11 Google reviews
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What this means for your family
While older reviews suggest a high level of devotion and frequent communication, recent reports of staff bullying and poor crisis management are alarming. If you consider this facility, you should specifically ask about current staff culture and their protocols for maintaining a professional, calm environment for the children.
Google Reviews
Google Reviews
11 reviews analyzed“Families should exercise extreme caution, as recent reviews highlight unprofessional behavior and verbal abuse among staff members. While some older reviews praise the staff's devotion and communication, more recent feedback warns of a toxic work environment and poor management of health crises.”
Quality Themes
Tap a score for detailsStrengths
- Devoted care for pediatric patients
- Frequent communication with families
- Compassionate staff attitude (in older reviews)
Concerns
- Unprofessional staff behavior and verbal abuse
- Poor management of health outbreaks
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1Since we value staying connected, how do you typically handle updates and communication with parents regarding their child's daily progress?
- 2What specific protocols do you have in place to manage and prevent the spread of illnesses or health outbreaks within the facility?
- 3How do you ensure that all staff members maintain a high standard of professional conduct and a compassionate attitude when interacting with pediatric patients?
- 4What does a typical day of activities and social engagement look like for the children residing here?
- 5In the event of a medical emergency during the night or after hours, what is the immediate procedure for getting specialized care?
- 6With a smaller community of 37 residents, how do you ensure each child receives personalized attention tailored to their specific subacute needs?
Personalized based on this facility's data
Key Review Excerpts
“The staff is amazing. They are on top of everything. They take the time to call and give updates on the child several times a day.”
“Rude and disrespectful towards registry staff. Literally name calling and insults echoed down the hall with in earshot of CHILDREN.”
“Do not be fooled by the fake reviews from volunteers. This place cuts corners to save money and hires people no one else wants.”
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 13 measures
9
measures
2
measures
2
measures
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents with depression symptoms
Residents needing more daily help over time
Residents with pressure sores (bedsores)
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This pediatric facility shows concerning patterns with 38 deficiencies across five surveys, including families filing complaints about abuse prevention and dental care. The most recurring issues involve medication management (appearing in multiple surveys), fire safety systems, and abuse prevention policies. While all deficiencies show correction dates, the repeated problems with medication services and safety protocols across different time periods suggest ongoing operational challenges that families should carefully consider.
Feb 10, 2026Routine7
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use of electrical equipment.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Mar 17, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Jul 23, 2024Routine10
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Emergency Preparedness Deficiencies
List the names and contact information of those in the facility.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Apr 4, 2023Complaint1
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Jan 23, 2020Routine11
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Construction Deficiencies
Use approved construction type or materials.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Ownership & Operations
Who Operates This Facility
Childrens Hc Org no CA Saratoga Pediatric Subacute
for profit
Ownership & Management
Owners
Innovations Health Systems LLC
Owner · Organization
Mcguire, Kenneth
Owner (parent company)
Niccum, Dan
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
11 reviews from families & visitors
Official Website
Visit chonc.org
Medicare data downloads
Original nursing home datasets
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