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Assisted Living

Westgate Villa

Families consistently rate this highly — reviewers highlight compassionate and caring staff. Schedule a visit to confirm the fit.

5425 Mayme Avenue, English Estates · San Jose, CA 9512960 bedsLicensed & Active
Google rating
4.9/5

based on 16 Google reviews

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Westgate Villa Assisted Living in San Jose, CA — Street View
Street View

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What this means for your family

Westgate Villa is an excellent choice for families seeking a warm, family-oriented environment where staff truly bond with residents. The facility excels in social engagement and transparent communication, making the transition into assisted living much smoother for both residents and their loved ones.

Google Reviews

Google Reviews

16 reviews on Google
Westgate Villa is highly regarded by families for its exceptionally compassionate and attentive staff who treat residents like family. Reviewers frequently praise the warm, community-oriented atmosphere, the variety of engaging activities, and the helpfulness of the management during the transition process.

Quality Themes

Tap a score for details
Food5.0Staff10.0Clean5.0Activities9.0MedsN/AMemoryN/AComms9.0ValueN/A

Strengths

  • Compassionate and caring staff
  • Engaging social activities and outings
  • Transparent and helpful management communication
  • Spacious and clean resident rooms
  • Nutritious and tasty meal variety

Rating Trends

Tap a year to see what changed

2344.02018(1)4.82020(5)5.02021(2)5.02022(1)5.02023(2)5.02024(4)5.02026(2)

Distribution · 17 analyzed

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How They Respond to Reviews

50%response rate
Excellent

The owner provides highly personalized, warm, and emotionally intelligent responses that reference specific residents by name, personality traits, or shared anecdotes. The responses emphasize a sense of 'family' and demonstrate deep familiarity with the residents' lives and transitions.

Questions for Your Tour

  • 1We've heard wonderful things about the variety of meals here; could you tell us more about how the menu is planned and if there are options for specific dietary needs?
  • 2The social outings and activities mentioned in recent feedback sound lovely—what does a typical weekly calendar look like for the residents?
  • 3It's great to see how much management values communication; how do you typically keep families updated on their loved one's well-being?
  • 4The resident rooms look very spacious and clean; how much freedom do residents have to personalize their living spaces to make them feel like home?
  • 5In the event of a medical emergency or a change in health status during the night, what is the protocol for notifying the family and providing care?
  • 6Since the community is a cozy size of 60 residents, how do you ensure that every individual receives personalized attention from the staff?

Personalized based on this facility's data


Key Review Excerpts

My brother lived at Westgate Villa for a little bit more than two years before he passed a couple of months ago. He received excellent care while there from the staff, a very, very caring staff, who made him feel loved and special.

Long-term resident's family · 2024★★★★★

The facility provides fun games, music, parties and celebrations, which mom gets so excited about. Every staff member we have encountered is wonderful, caring and attentive and loves the residents like they are their own family.

Long-term resident's family · 2022★★★★★

My father is staying here and he is getting fantastic care. The staff are super caring and the facilities are immaculate.

Current resident's family · 2021★★★★★
Source: 16 Google reviews

State Inspection History

State Inspections

Source: CA Community Care Licensing Division

13total
1 Type A— immediate health risk
1 Type B— non-compliance
Clean record— no deficiencies found
Nov 19, 2025Complaint
Clean

COMPLAINT INVESTIGATION REPORT

Jul 24, 2025Other
Clean

The report details an unannounced Case Management visit conducted by LPA Steve Chang. The visit focused on an incident report regarding the management of resident R1's funds by a family member (FM). The discussion covered the resident's rent status and future plans for housing.

Jun 25, 2025Inspection
Clean

The facility underwent a required 1-year annual inspection conducted by the LPA. The inspection covered general areas, resident rooms, and reviewed records, noting that all fire exit routes were clear and basic safety measures were in place. Crucially, the report explicitly states that no deficiencies were cited per California Code of Regulations, Title 22.

Sep 17, 2024Complaint
Clean

COMPLAINT INVESTIGATION REPORT

Aug 8, 2024Other
Clean

The facility underwent an unannounced Case Management visit to follow up on a resident admitted after a Temporary Suspension Order. The inspection noted that the facility staff is working with the resident's responsible party and physicians to gather necessary documents. Crucially, the report explicitly states that no deficiencies were cited per California Code of Regulations, Title 22.

Jun 26, 2024Inspection
Clean

The facility underwent an annual inspection conducted by the LPA. The inspection covered various areas including the main entrance, dining room, restrooms, and activity rooms. General observations noted sufficient food supplies, functional safety equipment, and appropriate temperatures in key areas.

Feb 12, 2024Complaint
Clean

This report details a complaint investigation regarding resident care, specifically concerning shower frequency and hygiene. The investigation found that the allegations were unsubstantiated based on interviews with residents and staff, and a review of facility policies.

Jun 30, 2023Inspection
Clean

The facility underwent an annual inspection conducted by the LPA. The inspection covered file reviews, facility tours, and observations of key areas including the kitchen, dining room, and common areas. Overall, the report indicates that several required items, such as food supplies, fire safety equipment, and basic environmental conditions, were observed to be adequate.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Half Moon Bay Holdings, LLC

Administrator

TAYAG, AIDAH

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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