Ivy Park at San Tomas
Families consistently rate this highly — reviewers highlight compassionate and caring staff. Schedule a visit to confirm the fit.
based on 9 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking a nurturing environment, as the staff is frequently recognized for their genuine emotional connection to residents. The high quality of the dining and the cleanliness of the new building are significant advantages to consider.
Google Reviews
Google Reviews
9 reviews analyzed“Families can expect a high level of compassionate care, with multiple reviewers specifically praising the staff's kindness and emotional connection to residents. The facility is noted for its excellent food quality and clean, modern environment, though there is one instance of a very low rating that lacks specific detail.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and caring staff
- High-quality dining and chef
- Clean and well-maintained facility
- Engaging resident activities
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
The owner provides personalized responses that frequently use the reviewer's name and reference specific details or staff members mentioned in the text. They maintain a warm, professional, and appreciative tone across both positive and negative feedback.
Questions for Your Tour
- 1It's wonderful to see how much the management values feedback and engages with the community; how does that culture of responsiveness translate to the day-to-day care for residents?
- 2The dining experience and the chef seem to be a real highlight here—could you tell us more about how the menus are planned and if there are options for specific dietary needs?
- 3We've heard great things about the resident activities; what does a typical weekly calendar look like to ensure everyone stays socially engaged?
- 4Since the facility is so well-maintained, what specific protocols are in place to ensure the common areas and resident rooms stay consistently pristine?
- 5In the event of a sudden medical change or an emergency during the night, what is the specific process for notifying the family and coordinating care?
- 6With a close-knit community of about 80 residents, how do you ensure that each person's individual care plan is updated and communicated effectively among the staff?
Personalized based on this facility's data
Key Review Excerpts
“I felt compelled to write this letter of appreciation and deepest gratitude to each of you for all the small and large ways that you provide care of respect and grace for my beloved John...”
“Hats off to the chef! The staff is friendly and really care about the residents. And the food yes the food is amazing!”
“I was impressed with the cleanliness and spaciousness of the rooms. I love the attention of the staff to their clients; I even witnessed a staff member give a warm hug to one of their clients.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Apr 22, 2026OtherClean
FACILITY EVALUATION REPORT
Apr 9, 2026InspectionClean
FACILITY EVALUATION REPORT
Mar 18, 2026ComplaintClean
This report details a complaint investigation conducted regarding allegations of delayed assistance with dressing and lack of food service. The investigation found that the allegations were unfounded, as staff and records supported that residents were assisted with dressing and breakfast was served on the date of the incident. No citations were issued during this visit.
Jan 28, 2026ComplaintClean
This report details a complaint investigation regarding alleged medication administration failures. The investigation found that the complaint was unfounded, meaning the allegation was determined to be false or without reasonable basis. No deficiencies were cited per California Code of Regulations, Title 22.
Jan 28, 2026ComplaintClean
This report details a complaint investigation regarding alleged medication administration failures. The investigation found that the complaint was unfounded, meaning the allegation was determined to be false or without reasonable basis. No deficiencies were cited per California Code of Regulations, Title 22.
Dec 31, 2025OtherClean
The facility underwent an unannounced case management visit to amend a complaint report. The Licensing Program Analyst conducted the visit and met with the Executive Director. No deficiencies were cited during this visit based on California Code of Regulations (CCR) Title 22.
Dec 30, 2025ComplaintClean
COMPLAINT INVESTIGATION REPORT
Aug 27, 2025ComplaintClean
The investigation substantiated allegations regarding the care provided to a resident following a fall. Multiple deficiencies were cited, including failure to call 9-1-1 immediately and significant delays in providing timely medical care. The most severe findings relate to the failure to provide adequate supervision and care, constituting immediate health and safety risks.
Ownership & Operations
Who Operates This Facility
West Valley Mc,llc; Oakmont Management Group LLC
PADILLA SANCHEZ, KENIA
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
9 reviews from families & visitors
Official Website
Visit ivyliving.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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