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Public Google reviewers rate this highly and often mention beautiful, modern, and clean facility. Schedule a visit to confirm the fit.
based on 69 Google reviews
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Public Google reviewers rate Westwood Inn highly. Reviewers highlight: beautiful, modern, and clean facility, engaging activities and social events. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Westwood Inn is widely praised for its beautiful, clean, and modern facility, with many families highlighting the warm and attentive care provided by the staff. However, there are serious, recurring reports of safety failures and neglect within the memory care unit, including incidents of patient injuries and poor communication regarding medical emergencies. Families should weigh the positive social environment and amenities against these significant concerns regarding clinical oversight.
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Key Review Excerpts
“The level of care, the staff and food did not meet what they said they would do for her. Broken mattress which was needed for bed sores, no call button for 3 days, wandering patient coming into her room, terrible injury to her leg.”
“My mom was butchered with injuries from the staff. Three horrible wounds, 2 needing ambulance runs, all in one month. Plus so many more injuries! Careless inexperienced help!”
“My mom was pulled out of her bed on to the floor and dragged out of her room into the hallway by another resident. The supervisor called us to say Mom was found on the floor, but neglected to tell us the truth that she was forcefully dragged out of her room.”
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent inspections have identified serious concerns regarding resident safety, including incidents of physical harm between residents and failures in supervision. Additionally, there have been findings related to improper ventilation, inconsistent water temperatures, and missing thermometers in resident refrigerators.
Vents in Rooms 146, 157, 120, 115, 247, 238 and the janitor closet in memory care did not provide discernable air flow.
Water temperature was not always in the required range of 105 to 120 degrees (Room 153 was 95.9, Room 157 was 122.5, and Room 146 was 121.3).
Refrigerators in residents’ rooms 120 and 157 did not have thermometers.
Allegations that Resident A lacked care and protection, including being left in a chair overnight, improper handling of soiled clothing, failure to notify family of a fall, and allegations of physical abuse.
Inadequate protection and supervision for Resident A; specifically, an incident where Resident B dragged Resident A from her bed across the floor, resulting in skin tears, and the failure to prevent Resident B from entering Resident A's room afterward.
Westwood Macomb Senior Living LLC
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MI LARA — View Official Record
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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