Loading EveryPlace content…
Assisted Living · Macomb, MI
19759 23 Mile Road, Macomb, MI 48042
Map location from our source data
About this listing
Catalog updated Aug 4, 2026. Current services and availability are unconfirmed.
Monthly cost
Ask for the full monthly cost, including care fees and one-time charges.
Availability
We don't have live openings. Ask about current availability, waiting lists, and move-in timing.
Reported capacity: 147 residents. This is not the number of openings.
Contact information →Care & support
Usually offers housing and help with everyday tasks, such as bathing and dressing.
This describes the care category. Confirm support for your family member's needs.
Understand care types →Payment options
Payment details are not confirmed in our records. Ask about private pay, insurance, and assistance programs.
Your next step
You don't need to know everything. Start with these questions.
Public Google reviewers rate Westwood Inn highly. Reviewers highlight: beautiful, modern, and clean facility, engaging activities and social events. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Westwood Inn is widely praised for its beautiful, clean, and modern facility, with many families highlighting the warm and attentive care provided by the staff. However, there are serious, recurring reports of safety failures and neglect within the memory care unit, including incidents of patient injuries and poor communication regarding medical emergencies. Families should weigh the positive social environment and amenities against these significant concerns regarding clinical oversight.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
While many praise the staff as kind and attentive, others report careless or inexperienced care leading to injuries.
Reviewers report difficulty reaching the facility by phone and a lack of transparency regarding resident injuries.
Reviewers consistently describe the building as scrupulously clean and well-maintained.
Multiple reviewers specifically mention that meals are hot, tasty, and enjoyed by residents.
Residents and families highlight a robust calendar of activities, entertainment, and social opportunities.
While some families had positive experiences, multiple reports of physical injuries and safety lapses indicate significant issues.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 76 analyzed
This facility rarely responds to reviews.
Key Review Excerpts
“The level of care, the staff and food did not meet what they said they would do for her. Broken mattress which was needed for bed sores, no call button for 3 days, wandering patient coming into her room, terrible injury to her leg.”
“My mom was butchered with injuries from the staff. Three horrible wounds, 2 needing ambulance runs, all in one month. Plus so many more injuries! Careless inexperienced help!”
“My mom was pulled out of her bed on to the floor and dragged out of her room into the hallway by another resident. The supervisor called us to say Mom was found on the floor, but neglected to tell us the truth that she was forcefully dragged out of her room.”
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent inspections have identified serious concerns regarding resident safety, including incidents of physical harm between residents and failures in supervision. Additionally, there have been findings related to improper ventilation, inconsistent water temperatures, and missing thermometers in resident refrigerators.
Vents in Rooms 146, 157, 120, 115, 247, 238 and the janitor closet in memory care did not provide discernable air flow.
Water temperature was not always in the required range of 105 to 120 degrees (Room 153 was 95.9, Room 157 was 122.5, and Room 146 was 121.3).
Refrigerators in residents’ rooms 120 and 157 did not have thermometers.
Allegations that Resident A lacked care and protection, including being left in a chair overnight, improper handling of soiled clothing, failure to notify family of a fall, and allegations of physical abuse.
Inadequate protection and supervision for Resident A; specifically, an incident where Resident B dragged Resident A from her bed across the floor, resulting in skin tears, and the failure to prevent Resident B from entering Resident A's room afterward.
Westwood Macomb Senior Living LLC
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
Confirm current status with MI Dept. of Licensing & Regulatory Affairs.
Google Maps
Photos, directions & neighborhood info
Google Reviews
69 reviews from families & visitors
Official Website
Visit westwoodinnseniorliving.com
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby places may offer different services. Check care type and availability as you compare.
Oakleigh of Macomb
2.4 miAssisted Living · Macomb, MI
Shelby Manor 2
3.3 miAssisted Living · Shelby Twp., MI
Sunrise Assisted Living of Shelby Twp.
3.4 miAssisted Living · Shelby Twp., MI
Rose Senior Living - Clinton Township
3.8 miAssisted Living · Clinton Township, MI
Bickford of Shelby
3.8 miAssisted Living · Shelby Township, MI
The Legacy at Shelby Crossing
4.0 miAssisted Living · Shelby Township, MI
Keep this place handy
Optional: get a one-time email with this profile. You can also save or share it without an email address.
This sends one email and does not add you to a mailing list.