Wesley Enhanced Living at Stapeley
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 58 Google reviews

Watch Wesley Enhanced Living at Stapeley
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
While many families report a warm, community-oriented experience for long-term residents, the recent feedback regarding the rehab and skilled nursing units is concerning. We strongly recommend that you visit in person to observe staffing levels during off-hours and ask specific questions about how the facility handles patient hygiene and pain management in the rehab wing.
Google Reviews
Google Reviews
58 reviews on Google“Wesley Enhanced Living at Stapeley receives a polarized mix of feedback, with many families praising the compassionate, dedicated staff and the warm, community-oriented atmosphere. However, significant concerns persist regarding understaffing in the skilled nursing and rehab units, inconsistent communication, and occasional lapses in basic care and cleanliness. While many long-term residents and their families feel well-supported, those utilizing short-term rehab or memory care have reported more negative experiences.”
Quality Themes
Tap a score for detailsStrengths
- Warm, compassionate, and attentive staff
- Strong physical and occupational therapy teams
- Welcoming and community-focused environment
- Effective intake and transition support
Concerns
- Understaffing in skilled nursing and rehab units (mentioned by 4 reviewers)
- Inconsistent quality of care and lack of responsiveness (mentioned by 4 reviewers)
- Poor communication and lack of follow-up from management (mentioned by 3 reviewers)
- Cleanliness issues and maintenance lapses (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 59 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1We've heard wonderful things about the warmth and compassion of your staff; how do you ensure that this level of attentive care is maintained during busy shifts?
- 2Since your therapy teams are highly regarded, could you tell us more about how the physical and occupational therapy programs are integrated into a resident's daily routine?
- 3How does the management team handle communication with families to ensure we are always kept in the loop regarding any changes in our loved one's care?
- 4What specific protocols are in place to ensure the facility remains clean, well-maintained, and comfortable for all 120 residents?
- 5Could you describe the specialized support and daily activities available specifically for residents in the memory care unit?
- 6In the event of a medical emergency during the night or over the weekend, what is the process for contacting physicians and notifying the family?
Personalized based on this facility's data
Key Review Excerpts
“The staff, not just an outside service, knows and understands each resident, and handles them with remarkable wisdom.”
“I ended up hiring hourly care to stay with him there to make sure he was getting help to go to the bathroom and being taken care of.”
“My mother is on their dementia unit. It is that in name only. There is little supervision, little inclusion, little observation. The residents wander aimlessly.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
3
measures
5
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents vaccinated for the flu
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Wesley Enhanced Living has serious recurring problems with families filing multiple complaints about resident safety and abuse response, with some recent violations remaining uncorrected. The facility shows persistent issues across accident prevention, resident protection from abuse, and food safety that span multiple surveys from 2023-2024. While most building and fire safety violations have been addressed, the pattern of complaint-triggered deficiencies in core care areas suggests ongoing quality concerns families should investigate thoroughly before considering placement.
Jan 8, 2026Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
May 23, 2025Routine31
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Keep all essential equipment working safely.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Construction Deficiencies
Meet other general requirements.
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Emergency Preparedness Deficiencies
Address patient/client population and determine types of services needed.
Emergency Preparedness Deficiencies
Create arrangements with other facilities to receive patients.
Emergency Preparedness Deficiencies
Provide primary/alternate means for communication.
Emergency Preparedness Deficiencies
Provide a means of sharing information on occupancy/needs.
Emergency Preparedness Deficiencies
Establish emergency prep training and testing.
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
May 8, 2025Complaint3
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Nov 4, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Aug 9, 2024Complaint6
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Aug 9, 2024Routine3
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Administration Deficiencies
Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Federal Penalties
Fine
Nov 4, 2024
$8,824
Ownership & Operations
Who Operates This Facility
Wesley Enhanced Living at Stapeley
nonprofit
Ownership & Management
Owners
Stapeley Hall
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
58 reviews from families & visitors
Official Website
Visit wel.org
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Sterling House
< 1 miAssisted Living · Philadelphia, PA
Aristacare at East Falls
1.9 miNursing Home · Philadelphia, PA
Laurel Square Healthcare and Rehabilitation Center
2.9 miNursing Home · Philadelphia, PA
York Nursing and Rehabilitation Center
3.0 miNursing Home · Philadelphia, PA
Independence Rehab and Nursing
3.2 miNursing Home · Philadelphia, PA
Inglis House
3.3 miNursing Home · Philadelphia, PA