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Nursing HomeMedicaid

Wesley Enhanced Living at Stapeley

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

6300 Greene Street, Germantown · Philadelphia, PA 19144120 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
3.8/5

based on 58 Google reviews

5
4
3
2
1
Wesley  Enhanced Living at Stapeley Nursing Home in Philadelphia, PA — Street View
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What this means for your family

While many families report a warm, community-oriented experience for long-term residents, the recent feedback regarding the rehab and skilled nursing units is concerning. We strongly recommend that you visit in person to observe staffing levels during off-hours and ask specific questions about how the facility handles patient hygiene and pain management in the rehab wing.

Google Reviews

Google Reviews

58 reviews on Google
Wesley Enhanced Living at Stapeley receives a polarized mix of feedback, with many families praising the compassionate, dedicated staff and the warm, community-oriented atmosphere. However, significant concerns persist regarding understaffing in the skilled nursing and rehab units, inconsistent communication, and occasional lapses in basic care and cleanliness. While many long-term residents and their families feel well-supported, those utilizing short-term rehab or memory care have reported more negative experiences.

Quality Themes

Tap a score for details
Food7.0Staff6.0Clean5.0Activities7.0MedsN/AMemory4.0Comms4.0Value5.0

Strengths

  • Warm, compassionate, and attentive staff
  • Strong physical and occupational therapy teams
  • Welcoming and community-focused environment
  • Effective intake and transition support

Concerns

  • Understaffing in skilled nursing and rehab units (mentioned by 4 reviewers)
  • Inconsistent quality of care and lack of responsiveness (mentioned by 4 reviewers)
  • Poor communication and lack of follow-up from management (mentioned by 3 reviewers)
  • Cleanliness issues and maintenance lapses (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

234'15(1)'17(3)'19(11)'21(4)'23(2)'25(5)'26(3)

Distribution · 59 analyzed

5
36
4
4
3
0
2
7
1
12

How They Respond to Reviews

63%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1We've heard wonderful things about the warmth and compassion of your staff; how do you ensure that this level of attentive care is maintained during busy shifts?
  • 2Since your therapy teams are highly regarded, could you tell us more about how the physical and occupational therapy programs are integrated into a resident's daily routine?
  • 3How does the management team handle communication with families to ensure we are always kept in the loop regarding any changes in our loved one's care?
  • 4What specific protocols are in place to ensure the facility remains clean, well-maintained, and comfortable for all 120 residents?
  • 5Could you describe the specialized support and daily activities available specifically for residents in the memory care unit?
  • 6In the event of a medical emergency during the night or over the weekend, what is the process for contacting physicians and notifying the family?

Personalized based on this facility's data


Key Review Excerpts

The staff, not just an outside service, knows and understands each resident, and handles them with remarkable wisdom.

Long-term resident's family · 2025★★★★★

I ended up hiring hourly care to stay with him there to make sure he was getting help to go to the bathroom and being taken care of.

Rehab patient's family · 2024☆☆☆☆

My mother is on their dementia unit. It is that in name only. There is little supervision, little inclusion, little observation. The residents wander aimlessly.

Memory care family member · 2018☆☆☆☆
Source: 58 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.63hrs
84%
Registered nurses for medical care
Total Nursing
3.74hrs
91%
All nurses + aides combined
Staff Turnover
46%
Lower is better (< 30% = good)
RN Turnover
27%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

9

measures

Worse Than Avg

3

measures

Mixed Results

5

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.6%
Better than Avg
Here
0.6%
US
12.1%
PA
8.3%
Philadelphia
13.0%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility86.4%
Mixed vs Avgs
Here
86.4%
US
93.4%
PA
87.1%
Philadelphia
77.9%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility22.6%
Worse than Avg
Here
22.6%
US
14.4%
PA
17.6%
Philadelphia
14.8%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility98.1%
Better than Avg
Here
98.1%
US
95.5%
PA
93.5%
Philadelphia
91.0%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility13.1%
Better than Avg
Here
13.1%
US
19.5%
PA
19.9%
Philadelphia
14.6%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility11.2%
Better than Avg
Here
11.2%
US
15.4%
PA
17.8%
Philadelphia
12.2%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility76.2%
Mixed vs Avgs
Here
76.2%
US
79.7%
PA
68.7%
Philadelphia
49.4%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility76.6%
Mixed vs Avgs
Here
76.6%
US
81.8%
PA
69.2%
Philadelphia
51.0%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.5%
Mixed vs Avgs
Here
1.5%
US
1.6%
PA
1.4%
Philadelphia
0.8%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

16deficiencies
1penalties
Well above state avg (10.1)
15 complaint-triggered
$8,824 in fines

Wesley Enhanced Living has serious recurring problems with families filing multiple complaints about resident safety and abuse response, with some recent violations remaining uncorrected. The facility shows persistent issues across accident prevention, resident protection from abuse, and food safety that span multiple surveys from 2023-2024. While most building and fire safety violations have been addressed, the pattern of complaint-triggered deficiencies in core care areas suggests ongoing quality concerns families should investigate thoroughly before considering placement.

Jan 8, 2026Complaint
1
0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

May 23, 2025Routine
31
0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0355Potential for harm · WidespreadCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0914Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0211Potential for harm · PatternCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0324Potential for harm · PatternCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0342Potential for harm · PatternCorrected

Smoke Deficiencies

Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0923Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0628Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0745Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide medically-related social services to help each resident achieve the highest possible quality of life.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0804Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0813Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0908Potential for harm · IsolatedCorrected

Environmental Deficiencies

Keep all essential equipment working safely.

0925Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

0039Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0100Minimal · WidespreadCorrected

Construction Deficiencies

Meet other general requirements.

0006Minimal · PatternCorrected

Emergency Preparedness Deficiencies

Conduct risk assessment and an All-Hazards approach.

0007Minimal · PatternCorrected

Emergency Preparedness Deficiencies

Address patient/client population and determine types of services needed.

0025Minimal · PatternCorrected

Emergency Preparedness Deficiencies

Create arrangements with other facilities to receive patients.

0032Minimal · PatternCorrected

Emergency Preparedness Deficiencies

Provide primary/alternate means for communication.

0034Minimal · PatternCorrected

Emergency Preparedness Deficiencies

Provide a means of sharing information on occupancy/needs.

0036Minimal · PatternCorrected

Emergency Preparedness Deficiencies

Establish emergency prep training and testing.

0037Minimal · PatternCorrected

Emergency Preparedness Deficiencies

Establish staff and initial training requirements.

May 8, 2025Complaint
3
0585Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0609Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Nov 4, 2024Complaint
1
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Aug 9, 2024Complaint
6
0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Aug 9, 2024Routine
3
0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0776Potential for harm · IsolatedCorrected

Administration Deficiencies

Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.

0291Minimal · WidespreadCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

Federal Penalties

Fine

Nov 4, 2024

$8,824

Ownership & Operations

Who Operates This Facility

Owner / Operator

Wesley Enhanced Living at Stapeley

Organization Type

nonprofit

Ownership & Management

Owners

Stapeley Hall

Owner · Organization

100%

Key personnel

Beiler, KennethManaging Control - Governing BodyConner, RonnieOfficer / DirectorBeiler, KennethManagerConner, RonnieManagerStapeley HallAdp of the Snf
Source: Medicare provider data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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