Welsh Home the
Strong Medicare quality ratings; families often praise warm, attentive, and professional nursing staff. Still worth an in-person visit.
based on 93 Google reviews

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What this means for your family
The Welsh Home is widely praised for its cleanliness and effective rehabilitation programs, making it a strong candidate for post-surgery recovery. However, given reports regarding medication delays, families should proactively discuss pain management protocols with the nursing director upon admission to ensure their loved one's needs are met promptly.
Google Reviews
Google Reviews
93 reviews on Google“The Welsh Home is highly regarded by many families for its clean, well-maintained environment and dedicated, professional staff who often treat residents like family. While the majority of reviews are glowing, there are serious concerns regarding medication management and responsiveness to patient pain, which have been highlighted by multiple families.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive, and professional nursing staff
- Consistently clean and well-maintained facility
- Effective and proactive rehabilitation therapy
- Strong communication with families regarding care
Concerns
- Delays or failures in pain medication administration (mentioned by 2 reviewers)
- Rude or dismissive behavior from some staff members (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 96 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It's wonderful to see how clean and well-maintained the facility looks; what are your protocols for ensuring the rooms stay this tidy for residents?
- 2We noticed how much the management values feedback from families; how does the team typically incorporate family suggestions into the care plan?
- 3Can you walk us through the specific process for managing daily medication schedules to ensure everything is administered precisely on time?
- 4What is the protocol for handling medical emergencies or urgent care needs during the overnight hours?
- 5What kind of daily activities or social outings do you have planned to keep the residents engaged and active?
- 6How do you support the nursing staff in maintaining that warm and attentive atmosphere that the community is known for?
Personalized based on this facility's data
Key Review Excerpts
“The staff and therapy is out of this world. Highly recommend this amazing facility for your loved one.”
“The Welsh Home’s response to COVID was incredible: proactive and creative in their efforts to keep residents safe and connected to their families.”
“The people here are remarkable, some better than others. I was there for 3 weeks... Andrea and Quynh were wonderful therapists. The kitchen was run by an awesome woman who gave me plenty of food since I'm a big girl.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
4
measures
3
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Welsh Home has 24 deficiencies across three surveys, with all issues reportedly corrected by the facility. The most frequent problems involve fire safety systems (smoke detection, sprinklers, fire doors) and building safety issues (exits, electrical systems). Additional concerns included abuse reporting procedures, care planning, and infection control. While the facility corrected each deficiency, the recurring fire safety violations across multiple surveys warrant attention during your visit.
Jan 4, 2024Routine4
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Apr 22, 2021Routine8
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Feb 28, 2019Routine12
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Have ramps, exits, fire escape ladders, steps, and areas of refuge that meet safety requirements.
Egress Deficiencies
Have exits that are accessible at all times.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Install properly constructed and protected linen or trash chutes.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Welsh Home the
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
93 reviews from families & visitors
Official Website
Visit welshhome.com
Medicare data downloads
Original nursing home datasets
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