Wellington Parc of Owensboro
Strong Medicare quality ratings; families often praise compassionate end-of-life care. Still worth an in-person visit.
based on 41 Google reviews

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What this means for your family
Wellington Parc is highly regarded for its memory care and proactive family communication, making it a strong candidate for those needing specialized support. However, families should conduct a thorough tour to verify current cleanliness standards and observe staff interactions, as some visitors have reported concerns regarding facility odors and responsiveness.
Google Reviews
Google Reviews
41 reviews on Google“Wellington Parc of Owensboro receives polarized feedback, with some families praising the compassionate end-of-life care and communication, while others raise concerns about facility odors and staff responsiveness. While the facility is frequently recommended for memory care, visitors and families have noted inconsistencies in cleanliness and professional conduct. Prospective families should weigh the positive reports of dedicated care against the occasional reports of neglect and poor communication.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate end-of-life care
- Effective family communication
- Specialized memory care support
- Clean, modern facility appearance
Concerns
- Unpleasant odors (smell of urine) (mentioned by 2 reviewers)
- Staff responsiveness and rudeness (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 42 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the facility's focus on specialized memory care, what specific daily activities or engagement programs are available to help residents feel connected and active?
- 2How does your team ensure consistent communication with families regarding a loved one's health status and daily needs?
- 3I noticed the facility has a modern, clean appearance; what protocols do you have in place to maintain high standards of cleanliness and air quality throughout the halls?
- 4With a 3-star staffing rating, how do you ensure that staff members are readily available and attentive to resident requests throughout the day and evening?
- 5How does your nursing team coordinate with local medical providers to manage emergencies or sudden changes in a resident's health condition?
- 6What kind of ongoing training do you provide to your staff to ensure they maintain a compassionate and patient approach when interacting with residents and their families?
Personalized based on this facility's data
Key Review Excerpts
“My Dad just passed a couple days ago at Wellington. He had Great care, they were so good to him and spoiled him.I would definitely recommend them.”
“My mother in law has been here for 6 months and it has been great for her. Staff keeps us informed on her condition and has regular meetings with the family.”
“Our Mother recently passed and from beginning to end her care and their caring was exceptional. We cannot thank them enough.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 15 measures
3
measures
12
measures
Residents on antipsychotic medication
Residents needing more daily help over time
Residents vaccinated for the flu
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Wellington Parc of Owensboro shows a concerning pattern with 16 deficiencies across three surveys, including a recent 2024 issue with failing to properly report suspected abuse or neglect. The facility has repeatedly struggled with food safety, infection control, and medication management, with food safety violations recurring in both 2018 and 2019. While all deficiencies show correction dates, the pattern of recurring issues in critical care areas warrants careful consideration during your visit.
Feb 6, 2026Routine7
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Oct 11, 2024Routine1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Dec 11, 2019Routine5
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Administration Deficiencies
Provide timely, quality laboratory services/tests to meet the needs of residents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Ownership & Operations
Who Operates This Facility
Wellington Parc of Owensboro
for profit
Ownership & Management
Owners
Jack T Wells Estate
Owner · Organization
Robert E Watson Family Trust
Owner · Organization
Wells, Jean
Owner
Watson, Diane
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
41 reviews from families & visitors
Official Website
Visit wellingtonparcnr.com
Medicare data downloads
Original nursing home datasets
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