The Transitional Care Center of Owensboro
Strong Medicare quality ratings; families often praise warm, attentive, and caring staff. Still worth an in-person visit.
based on 124 Google reviews
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What this means for your family
Cedarhurst of Owensboro is highly regarded for its warm, family-like atmosphere and dedicated staff, particularly in dining and concierge services. However, because there are historical concerns regarding memory care management, we recommend that families with memory care needs conduct a thorough tour and ask specific questions about staff-to-resident ratios and training in that unit.
Google Reviews
Google Reviews
124 reviews on Google“Cedarhurst of Owensboro is a senior living community that receives overwhelming praise for its warm, attentive staff and clean, modern facilities. Families frequently highlight specific employees in dining and concierge roles for their kindness and dedication, though a small number of negative reviews from 2022-2023 raise concerns regarding management and the quality of care in the memory care unit.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive, and caring staff
- Clean and well-maintained facility
- Engaging activities and events
- Friendly and helpful dining service
Concerns
- Poor management and quality of care in memory care (mentioned by 2 reviewers)
- Staff perceived as lazy or slow to respond (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 129 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed you have a 100% response rate to online feedback; how do you use that communication loop to improve the daily experience for residents and their families?
- 2Given the smaller size of your 30-resident community, how do you ensure consistent, prompt attention for residents who may need assistance outside of scheduled care times?
- 3Could you walk me through the specific programming and specialized support provided in your memory care unit to ensure residents there feel as engaged as those in the rest of the facility?
- 4With your excellent 5-star staffing rating, how does your team coordinate to maintain that high level of care during shift changes or weekend hours?
- 5What does a typical day of activities look like for residents, and how do you tailor these events to different mobility and interest levels?
- 6In the event of a medical emergency, what is your protocol for stabilizing a resident and communicating with family members during the transition to higher-level care?
Personalized based on this facility's data
Key Review Excerpts
“The staff have become like family, with hands-on care through every health scare to celebrating all the milestones right there with us. They have gone above and beyond more times than we can count and we are so thankful.”
“The love, smiles and care that each person who works there pour into your loved one is like no other. My brother and I visited several times a week and not one time did we question our decision!”
“My mother has been at Cedarhurst Owensboro for 2 years. I can't say enough about the staff and how they care for not only my mother but all the residents. They are like family to her and they reassure us that she is taken care of when we are not with her.”
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 3 measures
3
measures
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
The Transitional Care Center of Owensboro shows a relatively clean inspection record with only 3 deficiencies across 2 surveys, all corrected by the facility. Issues involved food safety procedures, infection control protocols, and emergency power systems, with no recurring problems in the same care areas and no complaints filed by families against the facility.
Oct 5, 2023Routine1
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Jun 16, 2022Routine2
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
The Transitional Care Center of Owensboro
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
124 reviews from families & visitors
Official Website
Visit cedarhurstliving.com
Medicare data downloads
Original nursing home datasets
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