Chautauqua Health and Rehabilitation
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 69 Google reviews

Watch Chautauqua Health and Rehabilitation
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (2/5 stars)
- High RN turnover (62%)
Bottom 25% in KY · Below recommended RN staffing · Worst in SIMCHA HYMAN & NAFTALI ZANZIPER chain · No penalties on record · Very few deficiencies
What this means for your family
Chautauqua Health and Rehabilitation is highly regarded for its compassionate staff and active social environment, making it a strong candidate for long-term care. However, families should clarify specific facility policies regarding visiting hours and confirm current staffing ratios to ensure your loved one's needs will be met promptly.
Google Reviews
Google Reviews
69 reviews on Google“Chautauqua Health and Rehabilitation receives high praise for its attentive, compassionate staff and clean environment, with many families highlighting the ease of the admissions process. While the majority of reviews are overwhelmingly positive, some families have raised concerns regarding transparency about visiting hours and occasional lapses in clinical responsiveness or therapy availability.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Clean and well-maintained facility
- Highly responsive admissions and administrative team
- Engaging activities and social atmosphere
Concerns
- Misleading information regarding 24/7 visiting hours (mentioned by 2 reviewers)
- Understaffing and slow response times (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 52 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I noticed many people mention how much they love the social atmosphere here; what are some of the favorite group activities or outings the residents participate in?
- 2The facility looks very well-maintained and clean; what is your routine for ensuring the resident living areas stay comfortable and tidy?
- 3Since we want to be able to visit often, could you clarify what the current policy is regarding visiting hours and if there are any specific times we should avoid?
- 4We want to make sure our loved one is always attended to; how do you ensure that residents receive timely responses from the nursing team, especially during busy shifts?
- 5In the event of a medical emergency during the night, what is the specific protocol for notifying the family and coordinating care?
- 6I saw that the admissions team is very responsive; how does that level of communication continue once a resident has actually moved into the facility?
Personalized based on this facility's data
Key Review Excerpts
“She is up & dressed and can't wait to see what activities are on for the day. She has gone from totally depressed to a social butterfly.”
“My sister has been a resident at Chautauqua for several years & I have been very pleased with the kindness & care she has received. All through Covid-19 the staff went above & beyond with setting up window visits & when appropriate patio visits so I could see my sister.”
“Every person we met was kind, caring and compassionate. This was across the board from ALL the departments. I would list them all but someone would get left out.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
8
measures
3
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents whose walking got worse
Residents who fell and were seriously hurt
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern of recurring deficiencies across multiple surveys, particularly in infection control (cited in all three surveys), resident care planning, and quality of care issues like pressure ulcer prevention and accident hazards. While all violations have correction dates, the repetition of problems suggests ongoing challenges with maintaining standards. One family filed a complaint about infection control practices, highlighting real-world concerns about care quality and safety protocols.
Apr 4, 2025Routine5
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Apr 4, 2025Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Aug 27, 2021Routine18
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Jul 25, 2019Routine15
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Ownership & Operations
Who Operates This Facility
Chautauqua Health and Rehabilitation
for profit
Chain Affiliation
Simcha Hyman & Naftali Zanziper
85 facilities nationwide
Chain avg rating: 2.3/5 · Rank 86 of 94 (Worst)
Ownership & Management
Owners
Vujanovic, Mick
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
69 reviews from families & visitors
Official Website
Visit chautauquahr.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Carmel Home
< 1 miNursing Home · Owensboro, KY
The Transitional Care Center of Owensboro
1.3 miNursing Home · Owensboro, KY
Wellington Parc of Owensboro
1.5 miNursing Home · Owensboro, KY
Signature Healthcare at Hillcrest
1.9 miNursing Home · Owensboro, KY
Hermitage Care and Rehabilitation Center
2.2 miNursing Home · Owensboro, KY
Twin Rivers Nursing and Rehabilitation Center
2.8 miNursing Home · Owensboro, KY