Welcome Nursing Home
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 26 Google reviews

Watch Welcome Nursing Home
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
Top 25% in OH · Below recommended RN staffing · Above average staffing · No penalties on record · Very few deficiencies
What this means for your family
While the facility receives praise for its wound care and compassionate staff, the recent reports of neglect and privacy violations are concerning. We strongly recommend that you visit in person, observe staff responsiveness to call lights, and ask management directly about their policies regarding patient privacy and camera usage before making a decision.
Google Reviews
Google Reviews
26 reviews on Google“Welcome Nursing Home receives polarizing feedback, with some families praising the compassionate, attentive nursing staff and high-quality wound care. However, other reviewers report serious concerns regarding facility cleanliness, unprofessional staff behavior, and potential legal issues regarding patient privacy and neglect. The facility is described as an older building that lacks modern amenities and space.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Effective wound care services
- Personalized meal options
- Supportive hospice and long-term care
Concerns
- Unprofessional staff behavior and neglect (mentioned by 3 reviewers)
- Lack of cleanliness and poor facility conditions (mentioned by 2 reviewers)
- Inadequate communication and responsiveness to family needs (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 28 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed the facility is very responsive to feedback; how do you typically involve families in the care planning process to ensure we are always on the same page?
- 2Since your nursing staff is highly regarded for their compassion, how do you ensure that this level of attentive care is maintained during shift changes?
- 3What specific protocols do you have in place for medication management to ensure everything is administered accurately and timely?
- 4How does the housekeeping team manage daily cleaning schedules to ensure the resident rooms and common areas stay fresh and well-maintained?
- 5Could you tell me more about how the personalized meal options are coordinated with each resident's specific dietary needs?
- 6In the event of a medical emergency during the night, what is the immediate process for notifying the family and coordinating care?
Personalized based on this facility's data
Key Review Excerpts
“This facility has offered competent and compassionate care for my Father who is in Hospice from Alzheimer's Disease. It's not the fanciest place but the staff there truly care about the patients and their families.”
“We saw his plastic surgeon yesterday and he was so pleased at the amazing care he received from the wound nurses and all the staff at Welcome. You all treated him so great.”
“She sat for hours waiting for while her call light was on. She was ignored. Staff takes bad about the facility around her and my family. No one was professional at all.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
3
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Welcome Nursing Home has faced recurring deficiencies across multiple surveys, primarily in fire safety systems, medication management, and resident care quality. One family filed a complaint in 2024 regarding protection of resident belongings. While most past violations show correction dates, the pattern of repeated fire safety and pharmacy service issues across 2018, 2019, and 2022 surveys suggests ongoing challenges with maintaining consistent compliance standards.
Mar 5, 2026Complaint4
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Nov 8, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Oct 27, 2022Routine7
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nov 6, 2019Routine7
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Sep 13, 2018Routine14
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Have horizontal exits used in accordance with safety requirements.
Egress Deficiencies
Have exits that are accessible at all times.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Ownership & Operations
Who Operates This Facility
Welcome Nursing Home
for profit
Ownership & Management
Owners
Foisy, Meghan
Owner
Freas, Heidi
Owner
Herron, Jill
Owner
Wessell, Kelly
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
26 reviews from families & visitors
Official Website
Visit welcomenursinghome.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Kendal at Oberlin
1.6 miNursing Home · Oberlin, OH
Keystone Pointe Health and Rehabilitation
6.3 miNursing Home · Lagrange, OH
Wesleyan Village
7.8 miNursing Home · Elyria, OH
Elms Retirement Village INC
7.8 miNursing Home · Wellington, OH
Amherst Manor Nursing Home
8.4 miNursing Home · Amherst, OH
Life Care Center of Elyria
9.0 miNursing Home · Elyria, OH