Kendal at Oberlin
Strong Medicare quality ratings; families often praise beautiful, well-maintained campus. Still worth an in-person visit.
based on 48 Google reviews
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What this means for your family
Kendal at Oberlin is highly regarded for its active community and beautiful campus, making it a strong choice for independent seniors. However, families should be aware that some residents feel the value for the high cost has declined, particularly regarding food quality and healthcare support for those with higher needs.
Google Reviews
Google Reviews
48 reviews on Google“Kendal at Oberlin is widely praised by residents and visitors for its beautiful, well-maintained campus and active, engaged community atmosphere. While many residents feel it offers an upscale, high-quality retirement experience, some reviewers express concerns regarding the high cost, declining food quality, and perceived limitations in healthcare support for those who are frail or ill.”
Quality Themes
Tap a score for detailsStrengths
- Beautiful, well-maintained campus
- Active and engaged resident community
- Friendly and caring staff
- Strong variety of resident-run committees
Concerns
- High cost and expensive monthly fees (mentioned by 2 reviewers)
- Declining food quality (mentioned by 2 reviewers)
- Difficulty navigating campus/cottage signage (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 51 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Given the active resident-run committees here, what are some of the most popular ways new residents currently get involved and find their community?
- 2I noticed the campus is quite expansive; what resources or assistance are available to help residents navigate the grounds and find their way between cottages easily?
- 3With the current focus on dining experiences, could you share how the culinary team is working to evolve the menu and gather feedback from residents?
- 4We understand that Kendal at Oberlin is a significant investment; could you walk us through what is included in the monthly fees and how you ensure long-term value for families?
- 5I see that you are very active in responding to feedback online; how does that open communication style translate to how you handle family concerns or suggestions on a day-to-day basis?
- 6Since the facility maintains such high health inspection standards, how do you balance that clinical excellence with maintaining a warm, home-like environment for the five residents here?
Personalized based on this facility's data
Key Review Excerpts
“The housing, dining, health care, and other services are first-rate. It's not inexpensive, but it's worth it. We love it.”
“Very expensive and they charge extra for every little thing. You pay a lot to buy in, and you can't sell it, then you pay a very high monthly bill. The food has gone downhill....very bland...and the healthcare needs improvement.”
“Parents are here and they adore it. Residents all seem happy. Facilities are always being improved.”
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 2 measures
1
measures
1
measures
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Kendal at Oberlin has a pattern of recurring fire safety and building maintenance issues, with fire alarm system deficiencies appearing across all three surveys from 2018-2022. The facility consistently addresses smoke detection, fire barriers, and emergency lighting problems, though the same fire safety issues have persisted over multiple years. All deficiencies have been corrected by the facility with documented completion dates.
Aug 18, 2022Routine4
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Aug 1, 2019Routine11
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Emergency Preparedness Deficiencies
Establish policies and procedures for volunteers.
Emergency Preparedness Deficiencies
Establish roles under a Waiver declared by secretary.
Jul 12, 2018Routine4
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Ownership & Operations
Who Operates This Facility
Kendal at Oberlin
nonprofit
Chain Affiliation
Kendal
7 facilities nationwide
Chain avg rating: 4.4/5 · Rank 2 of 7 (Best)
Ownership & Management
Owners
Kendal at Oberlin
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
48 reviews from families & visitors
Official Website
Visit kao.kendal.org
Medicare data downloads
Original nursing home datasets
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