Strong Medicare quality ratings; public reviewers often praise beautiful, well-maintained campus. Still worth an in-person visit.
based on 48 Google reviews

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Kendal at Oberlin has a strong overall Medicare rating. Public reviewers frequently mention: beautiful, well-maintained campus and active and engaged resident community. Review the component ratings and current source records before deciding.
Kendal at Oberlin is widely praised by residents and visitors for its beautiful, well-maintained campus and active, engaged community atmosphere. While many residents feel it offers an upscale, high-quality retirement experience, some reviewers express concerns regarding the high cost, declining food quality, and perceived limitations in healthcare support for those who are frail or ill.
Quality Themes
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Rating Trends
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Distribution · 51 analyzed
This facility actively engages with reviewer feedback.
Personalized based on this facility's data
Key Review Excerpts
“The housing, dining, health care, and other services are first-rate. It's not inexpensive, but it's worth it. We love it.”
“Very expensive and they charge extra for every little thing. You pay a lot to buy in, and you can't sell it, then you pay a very high monthly bill. The food has gone downhill....very bland...and the healthcare needs improvement.”
“Parents are here and they adore it. Residents all seem happy. Facilities are always being improved.”
Resident outcomes compared with national, state, and local averages · 2 measures
1
measures
1
measures
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Kendal at Oberlin has a pattern of recurring fire safety and building maintenance issues, with fire alarm system deficiencies appearing across all three surveys from 2018-2022. The facility consistently addresses smoke detection, fire barriers, and emergency lighting problems, though the same fire safety issues have persisted over multiple years. All deficiencies have been corrected by the facility with documented completion dates.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Emergency Preparedness Deficiencies
Establish policies and procedures for volunteers.
Emergency Preparedness Deficiencies
Establish roles under a Waiver declared by secretary.
Kendal at Oberlin
nonprofit
Kendal
7 facilities nationwide
Chain avg rating: 4.4/5 · Rank 1 of 7 (Highest rating)
Owners
Kendal at Oberlin
Owner · Organization
Key personnel
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Medicare Care Compare
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Google Reviews
48 reviews from families & visitors
Official Website
Visit kao.kendal.org
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