Wesleyan Village
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 55 Google reviews
Watch Wesleyan Village
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- High staff turnover (76%)
- High RN turnover (83%)
Bottom 25% in OH · Critically understaffed (RN) · Very high staff turnover · $219,798 in fines · Very few deficiencies
What this means for your family
While the independent living and transition teams are highly praised, the skilled nursing and rehab units have documented, recurring issues with call light response times and basic patient care. If you are considering this facility, we strongly recommend touring the specific unit where your loved one will reside and asking for a direct demonstration of the call light system and current staffing ratios.
Google Reviews
Google Reviews
55 reviews on Google“Wesleyan Village presents a stark contrast in experiences, with some families praising the transition process and friendly staff, while others report severe neglect and facility maintenance issues. Critical concerns include dangerously slow response times to call lights, poor medication management, and a lack of cleanliness in patient areas. Families should be aware of the significant divide between the positive experiences in independent living and the reported failures in skilled nursing and rehab care.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and helpful administrative/sales staff
- Smooth transition process for new residents
- Welcoming independent living environment
- Pet-friendly policy
Concerns
- Slow or non-functional call light systems (mentioned by 4 reviewers)
- Neglectful nursing care and medication errors (mentioned by 4 reviewers)
- Poor facility maintenance and cleanliness (mentioned by 4 reviewers)
- Inadequate staffing levels (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 59 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard great things about how helpful your administrative team is during the move-in process; can you walk us through how you support families during that initial transition?
- 2How do you ensure that call lights are always responsive and that staff can reach a resident immediately if they need assistance?
- 3What specific steps are in place to ensure medication management is handled with 100% accuracy and that nursing care remains consistent?
- 4Could you tell us about your current plans for facility maintenance and how you are addressing cleanliness in the resident rooms and common areas?
- 5What kind of daily activities or social events do you have planned to keep residents engaged and connected with one another?
- 6How do you manage staffing levels during the night shifts or weekends to ensure every resident gets the attention they need?
Personalized based on this facility's data
Key Review Excerpts
“My in-laws made a financial decision to move to Wesleyan Village 8 years ago... The independent living has you pay market rate as if you were purchasing the home with the promise that you will be guaranteed place in the care facilty when the time comes.”
“She had a fall and lied there for 3 hours alone because her emergency button was broken. Even after the incident we couldn't trust them to provide her 24/7 care so we hired our own hospice nurses.”
“The rooms are dirty and falling apart, the bed was broken, the call lights were nonfunctional, and the staff members were neglectful. My mom ended up having to call me in the middle of the night and needing EMS called to be taken to the ER.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
5
measures
9
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Wesleyan Village shows concerning patterns of repeat violations, with families filing 27 complaints that triggered federal inspections. The facility has struggled most consistently with nursing staff shortages, accident prevention and safety hazards, and medication management errors - issues that have persisted across multiple surveys from 2019 to 2024. While all violations show correction dates, the recurring nature of key safety and staffing problems, combined with the high volume of family complaints, suggests ongoing quality concerns that warrant careful evaluation during any visit.
Feb 27, 2025Routine4
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Quality of Life and Care Deficiencies
Provide or get specialized rehabilitative services as required for a resident.
Dec 11, 2024Complaint5
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Aug 26, 2024Complaint2
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jun 27, 2024Complaint9
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Administration Deficiencies
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Jun 12, 2024Complaint1
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Apr 16, 2024Complaint8
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Federal Penalties
Fine
Jun 12, 2024
$197,458
Payment Denial
Jun 12, 2024
7-day denial
Fine
Nov 3, 2023
$22,340
Payment Denial
Nov 3, 2023
38-day denial
Ownership & Operations
Who Operates This Facility
Wesleyan Village
nonprofit
Ownership & Management
Owners
American Eagle Wesleyan Holding, LLC
Owner · Organization
Wesleyan Senior Care, INC.
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
55 reviews from families & visitors
Official Website
Visit villageliving.org
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Life Care Center of Elyria
1.8 miNursing Home · Elyria, OH
O'neill Healthcare North Ridgeville
3.3 miNursing Home · North Ridgeville, OH
Northridge Health Center, the
6.3 miNursing Home · North Ridgeville, OH
Autumn Aegis Nursing Home
6.4 miNursing Home · Lorain, OH
Kendal at Oberlin
6.5 miNursing Home · Oberlin, OH
Avenue at North Ridgeville
6.9 miNursing Home · North Ridgeville, OH