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Nursing HomeMedicaid

Wedgewood Healthcare and Rehabilitation Center

Strong Medicare quality ratings; families often praise modern, clean, and well-maintained physical facility. Still worth an in-person visit.

1010 Carpenters Way, Lakeland, FL 33809120 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
4.6/5

based on 208 Google reviews

5
4
3
2
1
Wedgewood Healthcare and Rehabilitation Center Nursing Home in Lakeland, FL — Street View
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What this means for your family

While the facility is physically beautiful and offers excellent therapy, the recurring reports of delayed call-light responses and staffing shortages are significant red flags. If you choose this facility, plan to be highly involved in your loved one's daily care and maintain frequent communication with the nursing staff to ensure needs are met.

Google Reviews

Google Reviews

208 reviews on Google
Wedgewood Healthcare and Rehabilitation Center (also referred to as Lake Gibson Village) is frequently praised for its modern, clean, and resort-like physical environment. While many families appreciate the friendly staff and high-quality therapy services, there is a recurring pattern of concerns regarding chronic understaffing, particularly during night shifts, which leads to delayed call-light responses and hygiene issues. Families should be aware that while the facility is visually impressive, the quality of care can be inconsistent depending on staffing levels.

Quality Themes

Tap a score for details
Food8.0Staff5.0Clean9.0Activities8.0Meds3.0MemoryN/AComms4.0ValueN/A

Strengths

  • Modern, clean, and well-maintained physical facility
  • Friendly and welcoming front-desk staff
  • Effective physical and occupational therapy services
  • Bright, pleasant, and odor-free common areas

Concerns

  • Slow or non-existent response to call lights (mentioned by 12 reviewers)
  • Chronic understaffing, especially during night shifts (mentioned by 9 reviewers)
  • Hygiene and incontinence care delays (mentioned by 8 reviewers)
  • Poor communication from management and social workers (mentioned by 4 reviewers)
  • Insufficient handicapped parking (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

2344.42021(22)4.22022(25)4.72023(47)4.62024(59)3.12025(7)

Distribution · 160 analyzed

5
130
4
9
3
1
2
4
1
16

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1The facility looks incredibly clean and modern; how do you ensure the common areas stay so bright and pleasant for the residents?
  • 2We noticed the front desk staff is very welcoming; how does the management team ensure that same level of communication reaches the nursing and social work staff?
  • 3What specific protocols are in place to ensure that call lights are answered promptly, especially during the overnight shifts?
  • 4How does the nursing team manage medication administration to ensure everything is handled accurately and on schedule?
  • 5Can you tell us about the daily activities and social programs available to help residents stay engaged with one another?
  • 6In the event of a medical emergency after hours, what is the process for contacting physicians and coordinating immediate care?

Personalized based on this facility's data


Key Review Excerpts

They just need a few more CNAs so people don’t have to wait so long for something they need or want.

Rehab patient's spouse · 2024★★★★★

My 98yo Graham entered this facility in descent health and left with bed sores, a UTI, and basically dead. She did not have those issues prior to being in this facility.

Long-term resident's family · 2024☆☆☆☆

NO facility is prefect and things happen, but you also have to be there and involved with the care of your loved ones.

Long-term resident's family · 2024★★★★★
Source: 208 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.34hrs
45%
Registered nurses for medical care
Total Nursing
3.29hrs
80%
All nurses + aides combined
Staff Turnover
45%
Lower is better (< 30% = good)
RN Turnover
17%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

14

measures

Worse Than Avg

1

measures

Mixed Results

2

measures

Long-Stay Residents
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility4.6%
Better than Avg
Here
4.6%
US
19.4%
FL
11.5%
Polk
20.2%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility5.6%
Better than Avg
Here
5.6%
US
15.4%
FL
8.7%
Polk
11.3%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility13.6%
Better than Avg
Here
13.6%
US
19.5%
FL
15.0%
Polk
21.0%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility7.7%
Better than Avg
Here
7.7%
US
14.4%
FL
9.1%
Polk
13.8%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
FL
98.1%
Polk
96.6%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility10.8%
Mixed vs Avgs
Here
10.8%
US
15.3%
FL
10.6%
Polk
16.7%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
79.7%
FL
94.7%
Polk
82.8%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
81.8%
FL
94.8%
Polk
90.6%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility3.1%
Worse than Avg
Here
3.1%
US
1.6%
FL
1.5%
Polk
1.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

6deficiencies
Near state avg (7.3)

Wedgewood Healthcare has 30 federal deficiencies across three surveys, with all issues reportedly corrected by the facility. The most recurring problems involve care planning, treatment quality, and safety hazards. Notable concerns include repeated deficiencies in developing proper care plans and providing appropriate treatment that appeared in multiple surveys, plus one significant safety issue with emergency power systems in the most recent December 2024 inspection.

Dec 19, 2024Routine
7
0732Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

0919Potential for harm · PatternCorrected

Environmental Deficiencies

Make sure that a working call system is available in each resident's bathroom and bathing area.

0557Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0918Minimal · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Oct 20, 2022Routine
9
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0585Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0679Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0868Potential for harm · IsolatedCorrected

Administration Deficiencies

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

Apr 23, 2021Routine
14
0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0521Potential for harm · IsolatedCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0741Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0761Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0015Potential for harm · IsolatedCorrected

Emergency Preparedness Deficiencies

Address subsistence needs for staff and patients.

0030Potential for harm · IsolatedCorrected

Emergency Preparedness Deficiencies

List the names and contact information of those in the facility.

0293Potential for harm · IsolatedCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0325Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have properly installed hallway dispensers for alcohol-based hand rub.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0355Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0372Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0825Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide or get specialized rehabilitative services as required for a resident.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Wedgewood Healthcare and Rehabilitation Center

Organization Type

for profit

Chain Affiliation

Chain Name

Bedrock Care

Chain Size

8 facilities nationwide

Chain avg rating: 2.1/5 · Rank 1 of 10 (Best)

Ownership & Management

Owners

Wedgewood Holdco LLC

Owner · Organization

100%

Fdz Consulting LLC

Owner (parent company) · Organization

Miller, Yocheved

Owner (parent company)

Key personnel

Zahler, JacobOfficer / DirectorZahler, JacobManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

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