The Club at Lake Gibson
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 150 Google reviews
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What this means for your family
The facility is physically impressive and offers strong rehabilitation services, which many families find beneficial for short-term recovery. However, you should be aware of the recurring reports regarding slow response times to call buttons and inconsistent care. We strongly recommend visiting during off-hours or weekends to observe staffing levels firsthand and asking management specifically about their process for handling medication and patient grievances.
Google Reviews
Google Reviews
150 reviews on Google“The Club at Lake Gibson is frequently praised for its modern, resort-like appearance and high standards of cleanliness. While many families report excellent experiences with the therapy and nursing staff, there is a recurring pattern of concerns regarding slow response times to call buttons and inconsistent quality of care, particularly during nights and weekends.”
Quality Themes
Tap a score for detailsStrengths
- Modern, resort-like facility design
- High standards of cleanliness
- Effective physical and occupational therapy
- Friendly and welcoming front desk staff
Concerns
- Slow response times to call buttons (mentioned by 5 reviewers)
- Inconsistent quality of care and staff attitude (mentioned by 6 reviewers)
- Understaffing issues (mentioned by 4 reviewers)
- Poor communication from administrative leadership (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 151 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed the facility has a beautiful, resort-like atmosphere; how do you ensure that the high standard of your physical environment is matched by the consistency of daily care provided to residents?
- 2With a 1-star CMS staffing rating, could you explain how your team manages daily workflows to ensure that residents receive timely assistance when they press their call buttons?
- 3I see that your leadership team is very active in responding to online feedback; how do you use that resident and family input to improve your communication processes and medication management protocols?
- 4Given the recent focus on staffing levels, what specific steps are you taking to ensure that your nursing team is able to provide consistent, high-quality attention to every resident throughout the day?
- 5Since therapy services are a highlight here, how do you integrate those physical and occupational therapy goals into the resident's daily routine and social activities?
- 6In the event of a medical concern or an emergency, what is your specific protocol for communicating updates to family members, and how quickly can we expect to be notified?
Personalized based on this facility's data
Key Review Excerpts
“I’ll start by saying there is no perfect place but this is close as we’ve come out of 4 different facilities that my father’s been in over the last three years. Kindness cleanliness, and a staff willing to go above and beyond speaks volumes.”
“I was fortunate to be a patient for a month at this facility. I embraced their Nursing and Physical Therapy care that I needed after a bad fall at home. The CNAs and Nurses were compassionate and attentive.”
“Some (most) staff members are extremely rude, lazy, and seem unwilling or bothered to offer the necessary care that patients need. We have had issues with the staff not responding for 30+ minutes when the nurse button is pushed.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
2
measures
1
measures
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints that triggered inspections, with recent issues in 2024 including infection control problems, medication management deficiencies, and concerns about resident rights and treatment safety. The facility shows recurring problems with infection control and medication labeling across multiple surveys from 2022 to 2025, though all deficiencies have correction dates indicating the facility has addressed identified issues.
Jan 30, 2025Routine2
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Oct 24, 2024Complaint3
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jul 18, 2024Complaint1
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Dec 2, 2022Routine17
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Ownership & Operations
Who Operates This Facility
The Club at Lake Gibson
for profit
Chain Affiliation
Gold FL Trust II
36 facilities nationwide
Chain avg rating: 3.1/5 · Rank 38 of 46
Ownership & Management
Owners
Lake Gibson Snf Holdco LLC
Owner · Organization
Katz, Aharon
Owner (parent company)
Buah Trust
Owner (parent company) · Organization
Copper FL Trust II
Owner (parent company) · Organization
Gold FL Trust II
Owner (parent company) · Organization
Silver FL Trust II
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
150 reviews from families & visitors
Official Website
Visit theclublakegibson.com
Medicare data downloads
Original nursing home datasets
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