Loading EveryPlace content…
Nursing Home · Lakeland, FL
1350 Sleepy Hill Rd, Lakeland, FL 33810
Map location from our source data
Medicare overall rating
1 / 5 stars
Inspection records →About this listing
Catalog updated Sep 1, 2026. Current services and availability are unconfirmed.
Monthly cost
Ask for the full monthly cost, including care fees and one-time charges.
Availability
We don't have live openings. Ask about current availability, waiting lists, and move-in timing.
Reported capacity: 249 beds. This is not the number of openings.
Contact information →Care & support
Provides nursing care and help with daily activities. Some offer short-term rehabilitation.
This describes the care category. Confirm support for your family member's needs.
Understand care types →Payment options
Participation is reported in our source data. Confirm eligibility, covered services, and any private-pay costs.
Medicare participation does not mean all stays or services are covered.
Ask about these reported findings and check the latest official record.
Your next step
You don't need to know everything. Start with these questions.
Medicare rates this facility 1 out of 5 overall. Medicare reports an average of 0.49 registered-nurse hours per resident per day. Ask how coverage varies across shifts. The latest standard survey recorded 21 findings, above the FL average of 7.3. Review the inspection findings, ask which corrective actions are complete, and discuss the support your family member would receive.
Valencia Hills Health and Rehabilitation Center receives highly polarized feedback, with many families praising the compassionate, attentive nursing staff and successful rehabilitation outcomes. However, a significant number of reviewers report severe concerns regarding neglect, poor communication, hygiene issues, and inadequate medical oversight. Prospective families should be aware that experiences appear to vary greatly depending on the specific unit and the individual staff members assigned to their loved one.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
Reviews are split between high praise for specific nurses and reports of neglectful or rude behavior.
Frequent complaints about unreturned calls, lack of updates, and lost personal items.
While some find it clean, others report issues with odors, roaches, and unhygienic conditions.
Multiple reviewers describe the food as terrible or lacking in fresh options.
Several positive mentions of carnivals, holiday events, and arts and crafts for residents.
Multiple reports of medication errors, missed doses, and failure to address urgent medical needs.
Some families feel their loved ones are safe and well-engaged, while others note agitation and lack of supervision.
Reviewers express frustration over billing practices and the perceived lack of value for the cost.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 201 analyzed
This facility rarely responds to reviews.
Key Review Excerpts
“The staff is the heart of this facility—skilled, compassionate, and always attentive to residents’ needs. From day one, we felt welcomed and supported.”
“My dad was supposed to be in rehabilitation after a hip surgery and when he came home he had BAD untreated sores on his 'behind' and a huge one on the heel as if he was moved from bed very little.”
“The Rehab was okay, but the shower room is caked with dried feces and Roaches.”
Reported nursing hours are daily averages per resident. They do not describe a specific shift or guarantee one-to-one care.
Per resident, per day
Nurses and aides combined
Reported by Medicare
Registered nurses
Ask during your visit: Who will help my family member during the day and overnight? How do you plan staffing when residents need more support?
EveryPlace uses reference points of 0.75 registered-nurse hours and 4.1 total nursing hours per resident per day. These are comparison targets, not current federal minimum requirements or a determination that a facility meets a resident's needs.
Resident outcomes compared with national, state, and local averages · 16 measures
14
measures
1
measures
1
measures
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility shows concerning patterns with multiple family complaints triggering 15 of its 35 deficiencies, including serious issues with abuse protection that recurred in 2023 and 2024. The most frequent problems involve environmental safety, resident rights violations, and care quality issues. While the facility has correction dates for all deficiencies, the repeated nature of abuse protection failures and ongoing complaint-driven investigations suggest families should carefully evaluate whether this facility can consistently provide safe, respectful care.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Administration Deficiencies
Provide timely, quality laboratory services/tests to meet the needs of residents.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Emergency Preparedness Deficiencies
Establish policies and procedures for volunteers.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure precautions for handling oxygen cylinders and equipment are correctly followed.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Administration Deficiencies
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Administration Deficiencies
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Federal Penalties
Fine
Apr 30, 2026
$18,470
Fine
Dec 3, 2025
$7,660
Fine
Dec 3, 2025
$12,400
Fine
Mar 7, 2024
$14,918
Fine
Nov 16, 2023
$4,659
Fine
Nov 16, 2023
$4,659
Valencia Hills Health and Rehabilitation Center
for profit
Summit Care
22 facilities nationwide
Chain avg rating: 3.2/5 · Rank 9 of 9 (Lowest rating)
Owners
Lakeland Holding Company LLC
Owner · Organization
Ch Summit Care Holdings LLC
Owner (parent company) · Organization
Madison Snf Operations LLC
Owner (parent company) · Organization
Seam NY 2020 Trust
Owner (parent company) · Organization
Sk Summit Care II Holdings LLC
Owner (parent company) · Organization
Summit Care Group II Operations Holdings LLC
Owner (parent company) · Organization
Davis, Alan
Owner (parent company)
Mitchell, Joseph
Owner (parent company)
Key personnel
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
Confirm current status with the state licensing agency. A direct record link is not available in this catalog.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
196 reviews from families & visitors
Official Website
Visit valenciahillshr.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby places may offer different services. Check care type and availability as you compare.
Manor at Carpenters, the
< 1 miNursing Home · Lakeland, FL
Wedgewood Healthcare and Rehabilitation Center
< 1 miNursing Home · Lakeland, FL
The Club at Lake Gibson
< 1 miNursing Home · Lakeland, FL
Grace Manor Suites LLC
1.7 miAssisted Living · Lakeland, FL
Breezy Hills Rehab and Care Center
2.2 miNursing Home · Lakeland, FL
Vivo Healthcare Lakeland
2.3 miNursing Home · Lakeland, FL
Keep this place handy
Optional: get a one-time email with this profile. You can also save or share it without an email address.
This sends one email and does not add you to a mailing list.