See every facility — official ratings, family reviews, no referral fees.
Nursing HomeMedicaid Investigative

Breezy Hills Rehab and Care Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

5245 N Socrum Loop Rd, Lakeland, FL 33809120 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
4.0/5

based on 71 Google reviews

5
4
3
2
1
Breezy Hills Rehab and Care Center Nursing Home in Lakeland, FL — Street View
Street View

Watch Breezy Hills Rehab and Care Center

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

6/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Low staffing rating (2/5 stars)
  • Above-median deficiencies (12 vs median 6.0)
  • High staff turnover (54%)
  • High RN turnover (59%)

Bottom 25% in FL · Below recommended RN staffing · Below chain average · $6,351 in fines

Source: Medicare data

What this means for your family

This facility has a standout social services and therapy team that can be a major asset for your loved one's recovery. However, because multiple families reported issues with hygiene and call-light response times, it is essential that you remain an active advocate and visit frequently to ensure your family member's needs are being met.

Google Reviews

Google Reviews

71 reviews on Google
Breezy Hills Rehab and Care Center receives polarized feedback, with many families praising the dedicated social services and physical therapy teams for facilitating successful recoveries. However, significant concerns regarding basic hygiene, slow response times for call lights, and inconsistent nursing care persist, suggesting that the quality of experience may depend heavily on individual staff interactions and active family advocacy.

Quality Themes

Tap a score for details
Food3.0Staff6.0Clean5.0Activities9.0Meds3.0Memory7.0Comms6.0Value4.0

Strengths

  • Highly praised social services department
  • Effective and motivating physical therapy team
  • Engaging activity programs
  • Clean and well-maintained facility environment

Concerns

  • Neglect of basic hygiene and toileting needs (mentioned by 7 reviewers)
  • Slow response times to call lights (mentioned by 3 reviewers)
  • Poor quality or cold food (mentioned by 3 reviewers)
  • Inconsistent medication management (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02022(4)4.02023(4)3.12024(20)3.32025(16)4.72026(31)

Distribution · 75 analyzed

5
52
4
4
3
1
2
1
1
17
18 reviews posted between Mar 31, 2026Apr 10, 2026 · 16 were 5-star

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given that physical therapy is a noted strength here, how do you coordinate those sessions with the daily activity schedule to ensure residents stay engaged?
  • 2I understand that maintaining consistent care is a priority; what specific protocols are in place to ensure that residents receive timely assistance with personal hygiene and toileting needs?
  • 3With the current staffing levels, what is your internal goal for responding to call lights, and how do you monitor that response time throughout the shift?
  • 4I noticed some feedback regarding the dining experience; could you walk me through how you gather resident input on meals and ensure food is served at an appropriate temperature?
  • 5Regarding medication management, what systems do you have in place to ensure accuracy and consistency for residents with complex health needs?
  • 6Since the facility has had recent health inspection findings, what specific steps is the leadership team taking to address those areas and improve the quality of care?

Personalized based on this facility's data


Key Review Excerpts

The physical therapists are knowledgeable and motivating. Jamie visited my mom often and made her feel comfortable.

Long-term resident's family · 2024★★★★★

My dad is currently ay Breezy Hills recovering from injuries sustained during a car crash. Although the facility itself is old and could use some paint and new furniture, the care that dad has received has far exceeded my expectations.

Long-term resident's family · 2024★★★★

YOU have to be advocate for person there and things get done. I recommend it for rehab.

Long-term resident's family · 2024★★★★
Source: 71 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.41hrs
55%
Registered nurses for medical care
Total Nursing
3.56hrs
87%
All nurses + aides combined
Staff Turnover
54%
Lower is better (< 30% = good)
RN Turnover
63%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

12

measures

Worse Than Avg

2

measures

Mixed Results

2

measures

Similar to Avg

1

measures

Long-Stay Residents
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility5.9%
Better than Avg
Here
5.9%
US
19.4%
FL
11.5%
Polk
20.1%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility5.4%
Better than Avg
Here
5.4%
US
15.3%
FL
10.6%
Polk
16.8%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility7.1%
Better than Avg
Here
7.1%
US
15.4%
FL
8.7%
Polk
11.3%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility6.6%
Better than Avg
Here
6.6%
US
14.4%
FL
9.1%
Polk
13.8%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
FL
98.1%
Polk
96.6%
😔

Residents with depression symptoms

↓ Lower is better
This Facility8.8%
Mixed vs Avgs
Here
8.8%
US
12.1%
FL
4.1%
Polk
3.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility99.0%
Better than Avg
Here
99.0%
US
79.7%
FL
94.7%
Polk
82.9%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility97.7%
Better than Avg
Here
97.7%
US
81.8%
FL
94.8%
Polk
90.6%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.9%
Worse than Avg
Here
1.9%
US
1.6%
FL
1.5%
Polk
1.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

11deficiencies
1penalties
Well above state avg (7.3)
4 complaint-triggered
$6,351 in fines

Breezy Hills has recurring problems with medication management, food safety, and fire safety across multiple surveys, with families filing 4 complaint-triggered reports about issues including neglect response and safety hazards. The facility shows persistent deficiencies in pharmacy services and dietary operations appearing in both 2023 and 2025 surveys, suggesting ongoing management challenges that warrant careful investigation before placement.

May 8, 2025Routine
14
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0645Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0695Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0345Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0521Potential for harm · IsolatedCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0916Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have a battery powered remote alarm panel in a location accessible by operating personnel.

0561Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Mar 27, 2025Complaint
1
0745Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide medically-related social services to help each resident achieve the highest possible quality of life.

Jul 2, 2024Complaint
3
0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0699Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care or services that was trauma informed and/or culturally competent.

Feb 8, 2023Routine
16
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0847Potential for harm · WidespreadCorrected

Administration Deficiencies

Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

0848Potential for harm · WidespreadCorrected

Administration Deficiencies

Provide a neutral and fair arbitration process and agree to arbitrator and venue.

0644Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0291Potential for harm · IsolatedCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0345Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0355Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0761Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0929Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure precautions for handling oxygen cylinders and equipment are correctly followed.

0582Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

May 27, 2021Routine
18
0004Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

0013Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop Emergency Preparedness policies and procedures.

0029Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop a communication plan.

0036Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish emergency prep training and testing.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0867Potential for harm · PatternCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

0211Potential for harm · IsolatedCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0291Potential for harm · IsolatedCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0373Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have enough space near smoke barriers to protect residents.

0761Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0700Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Federal Penalties

Fine

Jul 17, 2023

$6,351

Ownership & Operations

Who Operates This Facility

Owner / Operator

Breezy Hills Rehab and Care Center

Organization Type

for profit

Chain Affiliation

Chain Name

Excelsior Care Group

Chain Size

33 facilities nationwide

Chain avg rating: 2.6/5 · Rank 17 of 32

Ownership & Management

Owners

Lakeview Snf Operations Holdings LLC

Owner · Organization

100%

Sunshine Snf Group LLC

Owner (parent company) · Organization

100%

Key personnel

Leifer, JoelOfficer / DirectorBradley, MichaelManagerBradley, MichaelAdp of the Snf
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

Call