See every facility — official ratings, family reviews, no referral fees.
Nursing HomeMedicaid Investigative

Waters of Rockport Skilled Nursing Facility, the

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

815 W Washington St, Rockport, IN 4763560 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
3.9/5

based on 7 Google reviews

5
4
3
2
1
Waters of Rockport Skilled Nursing Facility, the Nursing Home in Rockport, IN — Street View
Street View

Watch Waters of Rockport Skilled Nursing Facility, the

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

4/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Low staffing rating (2/5 stars)
  • Above-median deficiencies (7 vs median 6)

Bottom 25% in IN · Below recommended RN staffing · Worst in INFINITY HEALTHCARE CONSULTING chain · No penalties on record

Source: Medicare data

What this means for your family

Because there is very little descriptive feedback available for this facility, you should prioritize an in-person tour to assess the room sizes and general maintenance for yourself. Focus your visit on observing the daily engagement levels of residents to see if the positive atmosphere noted by volunteers matches your expectations for a loved one.

Google Reviews

Google Reviews

7 reviews on Google
The Waters of Rockport receives very limited feedback, consisting mostly of star ratings without descriptive text. The few comments provided highlight a contrast between positive volunteer experiences and criticisms regarding the facility's outdated infrastructure and small room sizes.

Quality Themes

Tap a score for details
FoodN/AStaffN/ACleanN/AActivities10.0MedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Welcoming environment for volunteers
  • Positive atmosphere for residents

Concerns

  • Outdated facility and small room sizes

Rating Trends

Tap a year to see what changed

2343.02023(2)5.02025(3)3.02026(2)

Distribution · 7 analyzed

5
5
4
0
3
0
2
0
1
2

How They Respond to Reviews

43%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1With the facility having 60 residents, how do you ensure that each individual receives personalized attention given the current staffing levels?
  • 2I noticed the facility has some older infrastructure; what plans or ongoing projects are in place to modernize the living spaces and improve room comfort?
  • 3Since the rooms are on the smaller side, are there common areas or outdoor spaces where residents typically spend most of their day?
  • 4I see that you engage with feedback online; how do you use input from families to address concerns and improve the quality of care provided?
  • 5Given the recent focus on health inspections, what specific steps has the leadership team taken to improve compliance and ensure resident safety?
  • 6What kind of daily activities are available to keep residents active and engaged, and how do you encourage participation?

Personalized based on this facility's data


Key Review Excerpts

Retirement community is great to volunteer there the residents love it

Volunteer · 2023★★★★★

Outdated, smallest rooms in the state.

Visitor/Observer · 2023☆☆☆☆

Love see residents smile and alway smile here

Visitor/Volunteer · 2025★★★★★
Source: 7 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.97hrs
OK
Registered nurses for medical care
Total Nursing
3.33hrs
81%
All nurses + aides combined
Staff Turnover
37%
Lower is better (< 30% = good)
RN Turnover
56%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

10

measures

Worse Than Avg

5

measures

Mixed Results

2

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility62.2%
Worse than Avg
Here
62.2%
US
12.1%
IN
24.8%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility5.3%
Better than Avg
Here
5.3%
US
14.4%
IN
11.4%
⚠️

Residents who fell and were seriously hurt

↓ Lower is better
This Facility11.6%
Worse than Avg
Here
11.6%
US
3.2%
IN
3.9%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility16.7%
Better than Avg
Here
16.7%
US
19.5%
IN
23.5%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility9.3%
Better than Avg
Here
9.3%
US
15.5%
IN
13.6%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility97.5%
Better than Avg
Here
97.5%
US
93.4%
IN
93.6%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility92.3%
Better than Avg
Here
92.3%
US
79.8%
IN
79.0%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility93.5%
Better than Avg
Here
93.5%
US
81.8%
IN
81.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.4%
Mixed vs Avgs
Here
1.4%
US
1.6%
IN
1.3%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

10deficiencies
Above state avg (7.6)
7 complaint-triggered

Waters of Rockport shows concerning patterns with 63 deficiencies across recent surveys, including families filing complaints about wound care, food quality, and pharmacy services. The facility has persistent issues with fire safety systems, electrical maintenance, and nursing staffing documentation that recur across multiple inspections. While all deficiencies show correction dates, the recurring nature of safety system problems and complaint-driven issues regarding basic care quality suggest ongoing operational challenges families should carefully evaluate.

Mar 10, 2026Complaint
3
0602Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from the wrongful use of the resident's belongings or money.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Mar 9, 2026Complaint
1
0711Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Provide a written emergency evacuation plan.

May 23, 2025Routine
24
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0041Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Implement emergency and standby power systems.

0300Potential for harm · WidespreadCorrected

Egress Deficiencies

Meet other general requirements that are deficient.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0374Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0914Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0916Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have a battery powered remote alarm panel in a location accessible by operating personnel.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0921Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

0912Potential for harm · Pattern

Environmental Deficiencies

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

0801Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

0842Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0345Potential for harm · PatternCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0761Potential for harm · PatternCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0923Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0927Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper fire barriers, ventilation and signs for the transfilling of oxygen.

0605Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0744Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

0732Minimal · WidespreadCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

0324Minimal · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

Feb 3, 2025Complaint
1
0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Jan 23, 2025Complaint
1
0804Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Jan 9, 2025Complaint
1
0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Waters of Rockport Skilled Nursing Facility, the

Organization Type

for profit

Chain Affiliation

Chain Name

Infinity Healthcare Consulting

Chain Size

70 facilities nationwide

Chain avg rating: 2.2/5 · Rank 68 of 69 (Worst)

Ownership & Management

Owners

Johnson Memorial Hospital

Owner · Organization

100%

Key personnel

Barnett, LauraContracted Managing EmployeeWhitehouse, ErinContracted Managing EmployeeDecola, RobertW-2 Managing EmployeeBerkhouse, StevenOfficer / DirectorDunkle, DavidOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

Call