Warren Barr Oak Lawn
Strong Medicare quality ratings; families often praise effective physical and occupational therapy teams. Still worth an in-person visit.
based on 112 Google reviews
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What this means for your family
While the rehabilitation therapy team is frequently praised for their effectiveness, the facility suffers from severe, recurring issues with staff responsiveness and basic hygiene. Families should be extremely cautious and are advised to visit frequently to ensure their loved one's basic needs are met, as multiple reviewers report that call lights are often ignored for hours.
Google Reviews
Google Reviews
112 reviews on Google“Warren Barr Oak Lawn receives highly polarized feedback, with many families reporting significant neglect, poor hygiene, and unprofessional staff behavior. While some reviewers praise the physical therapy team and specific staff members for their dedication, these positive experiences are frequently overshadowed by reports of unanswered call lights, unsanitary room conditions, and poor communication regarding patient care and discharge planning.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical and occupational therapy teams
- Select attentive and compassionate nursing/CNA staff
- Helpful social workers
- Cleanliness in newly renovated areas
Concerns
- Unresponsive staff and long wait times for call lights (mentioned by 14 reviewers)
- Unsanitary conditions and persistent foul odors (mentioned by 9 reviewers)
- Unprofessional, rude, or dismissive staff attitude (mentioned by 11 reviewers)
- Poor communication regarding medical status and discharge (mentioned by 7 reviewers)
- Inadequate assistance with basic hygiene and toileting (mentioned by 8 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 123 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1We've heard great things about your physical and occupational therapy teams; how do you tailor those programs to help residents regain their independence?
- 2With the recent renovations to certain areas of the facility, what specific steps are being taken to ensure the entire building maintains that same high standard of cleanliness?
- 3How do you ensure that nursing staff are able to respond quickly to call lights, especially during busy shifts or overnight?
- 4Could you walk us through your process for communicating medical updates or changes in status to family members to ensure we are always in the loop?
- 5What kind of daily activities or social events do you have planned to keep residents engaged and connected with one another?
- 6How does the team manage medication administration and ensure there are no gaps in care during shift changes?
Personalized based on this facility's data
Key Review Excerpts
“The female evening CNAs and the RN just sit at the nurses station and run their mouths while patients stay helpless in unclean rooms needing assistance and care.”
“My mother had been unable to walk for over three years... After much thought, I made the difficult decision to place her in a rehab facility, hoping she could regain her strength and, most importantly, her confidence. During her time at Warren Barr, I witnessed”
“The staff is so unprofessional, I'm talking about the CNA,Nurses, they don't check on like they surposed to . An when you push the call button it take them about 2hrs to come an see what's the problem is with an attitude”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
5
measures
9
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents who lost too much weight
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Warren Barr Oak Lawn has concerning patterns with families filing multiple complaints about resident care quality, including recurring issues with wound care, pain management, and safety supervision that span multiple years. The facility shows ongoing problems with infection control, medication management, and fire safety systems across eight surveys. While all violations report correction dates, the repeated nature of complaints in core care areas—particularly wound care appearing in both 2024 complaints and safety issues persisting into 2025—suggests systemic challenges that families should carefully evaluate.
Dec 26, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nov 18, 2025Complaint1
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Jan 31, 2025Routine8
Emergency Preparedness Deficiencies
Address patient/client population and determine types of services needed.
Emergency Preparedness Deficiencies
Establish policies and procedures for sheltering.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure gas and vacuum piping is labeled.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Jul 24, 2024Complaint3
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Apr 5, 2024Routine9
Emergency Preparedness Deficiencies
Establish roles under a Waiver declared by secretary.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Mar 20, 2024Complaint4
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Administration Deficiencies
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Ownership & Operations
Who Operates This Facility
Warren Barr Oak Lawn
for profit
Chain Affiliation
Legacy Healthcare
89 facilities nationwide
Chain avg rating: 3.0/5 · Rank 16 of 89
Ownership & Management
Owners
Doros Generation Trust U/a/d 1/3/12
Owner · Organization
Gpn Fam Tr Ua 04282008
Owner · Organization
Oakway Operations LLC
Owner · Organization
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
112 reviews from families & visitors
Official Website
Visit warrenbarroaklawn.com
Medicare data downloads
Original nursing home datasets
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