Aliya of Oak Lawn
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 84 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (2/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (17 vs median 11.0)
- High staff turnover (62%)
- High RN turnover (54%)
Below average in IL · Meets national RN staffing standard · Below chain average · $312,448 in fines · Abuse citation
What this means for your family
While the facility has a strong therapy and wound care team that has helped many patients recover, the facility struggles significantly with basic sanitation and response times. If you choose this facility, ensure you have a family member present frequently to advocate for your loved one's hygiene and medical needs, as staffing levels appear inconsistent.
Google Reviews
Google Reviews
84 reviews on Google“Aliya of Oak Lawn receives highly polarized feedback, with some families praising the therapy and wound care teams while others report severe neglect and unsanitary conditions. Recurring complaints highlight chronic understaffing, slow response times, and persistent odors of urine and feces throughout the facility. While some staff members are frequently named as compassionate and helpful, the overall experience appears inconsistent and highly dependent on the specific shift or department.”
Quality Themes
Tap a score for detailsStrengths
- Dedicated and skilled wound care team
- Effective physical and occupational therapy services
- Specific staff members noted for kindness and professionalism
- Engaging activity programs
Concerns
- Chronic understaffing and slow call-light response times (mentioned by 11 reviewers)
- Unsanitary facility conditions and persistent odors (mentioned by 9 reviewers)
- Poor communication and lack of administrative responsiveness (mentioned by 6 reviewers)
- Inadequate hygiene care and neglect of basic patient needs (mentioned by 5 reviewers)
- Poor quality and nutritional value of food (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 74 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Given the recent focus on staffing levels, what specific protocols are in place to ensure that call-light response times remain consistent throughout all shifts?
- 2I noticed that the facility has a high volume of responses to online feedback; how does this commitment to communication translate into keeping families updated on their loved one's daily care?
- 3With the wound care and therapy teams being highly regarded, how do you integrate those specialized services into the daily routine for residents who need extra support?
- 4Could you walk me through your current housekeeping and sanitation schedule, particularly regarding how you maintain a fresh and comfortable environment in common areas and resident rooms?
- 5What steps are being taken to improve the variety and nutritional quality of the dining program to ensure residents are meeting their dietary needs?
- 6How does your nursing team manage medication administration and hygiene support to ensure that every resident receives consistent, personalized attention?
Personalized based on this facility's data
Key Review Excerpts
“The smell of urine and feces and food is always mingled together and strong. Pills in the floor, spills on the wall, gross.”
“I’ve sat and rang the nurses bell and waited about 44 min for one to come to the room, with my mom having seizures and all you would think that it wouldn't take that long.”
“The wound care nurse, I believe her name was Tanya’ or Toya. She made a difference, she mad us feel warm and comfortable. Tanya got us a remote control and instantly had housekeeping clean my dad’s bathroom.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
8
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have repeatedly filed complaints triggering most deficiencies, raising serious concerns about resident protection from abuse and neglect, accident prevention, and treatment quality. These core care problems—particularly inadequate supervision and safety measures—persist across multiple surveys despite corrections. While the facility reports fixing all cited issues, the recurring pattern of complaint-driven investigations suggests ongoing quality problems that families should carefully consider before placement.
Jan 25, 2026Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Nov 21, 2025Complaint1
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Oct 8, 2025Complaint5
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Administration Deficiencies
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Aug 26, 2025Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Apr 3, 2025Complaint6
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Mar 9, 2025Complaint2
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Federal Penalties
Payment Denial
Aug 26, 2025
60-day denial
Fine
Mar 14, 2024
$120,015
Payment Denial
Mar 14, 2024
28-day denial
Fine
Sep 22, 2023
$164,785
Payment Denial
Sep 22, 2023
46-day denial
Fine
Jul 21, 2023
$14,244
Ownership & Operations
Who Operates This Facility
Aliya of Oak Lawn
for profit
Chain Affiliation
Aliya Healthcare
12 facilities nationwide
Chain avg rating: 2.9/5 · Rank 7 of 9
Ownership & Management
Owners
Aliya of Oak Lawn, LLC
Owner · Organization
Aliya Pm Holdings LLC
Owner · Organization
Zuckerman, Avichal
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
84 reviews from families & visitors
Official Website
Visit aliyahc.com
Medicare data downloads
Original nursing home datasets
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