Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 128 Google reviews

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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
This facility has areas of concern that warrant careful consideration. Registered Nurse hours are 91% of the EveryPlace reference benchmark; ask how RN coverage is allocated across shifts. We recommend asking the administrator directly: "How are you addressing recent staffing shortfalls?" These are not reasons to panic, but they are reasons to ask tough questions and visit in person.
Burbank Rehabilitation Center receives highly polarized reviews, with many families reporting severe neglect, poor hygiene, and unprofessional staff, while others praise specific nurses and therapists for providing compassionate care. Recurring complaints involve long response times for call lights, inadequate staffing levels, and poor facility maintenance, including odors and outdated rooms. Families considering this facility should be aware of the significant inconsistency in care quality and the high volume of reports regarding patient safety incidents.
Quality Themes
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Concerns
Rating Trends
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Distribution · 114 analyzed
Personalized based on this facility's data
Key Review Excerpts
“The nursing staff who cared for my Mom were very helpful and supportive. A special thank you to Nurse Jessica who, through her diligence and with her knowledge, healed a sore that everyone said would have never healed!”
“The team sent flowers for my dad's funeral and sent me condolences.. my dad liked his time there and every hospital stay he wanted to go back to the facility, it became home and he had familiar faces and the ability to socialize.”
“My loved one was in the facility for a day and a half not mobile on a trach and fell out of bed. I was not notified about it till this day I haven't heard from anyone at the facility.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
5
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Residents vaccinated for pneumonia
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility shows a concerning pattern of repeated family complaints about safety hazards and care quality, with 29 complaint-triggered deficiencies. The most recurring problems involve accident prevention and supervision, proper treatment and care, and maintaining clean and safe living environments. While the facility corrects issues when cited, the same safety and care quality problems persist across multiple surveys, suggesting ongoing challenges in maintaining consistent standards despite remedial efforts.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Environmental Deficiencies
Keep all essential equipment working safely.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Federal Penalties
Payment Denial
Jan 11, 2026
11-day denial
Fine
May 23, 2024
$10,097
Fine
Apr 19, 2024
$15,725
Fine
Nov 28, 2023
$28,386
Burbank Rehabilitation Center
for profit
Aliya Healthcare
14 facilities nationwide
Chain avg rating: 1.8/5 · Rank 8 of 12
Owners
Rothner, William
Owner
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
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Google Reviews
128 reviews from families & visitors
Official Website
Visit burbankhc.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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