Warren Barr Buffalo Grove
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 143 Google reviews

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What this means for your family
While many families report excellent experiences with the facility's therapy and activity programs, there is a recurring pattern of neglect regarding call light response times and basic hygiene. We strongly recommend that you visit during off-hours or weekends to observe staffing levels and ask management specifically how they ensure consistent care for residents who are unable to advocate for themselves.
Google Reviews
Google Reviews
143 reviews on Google“Warren Barr Buffalo Grove receives highly polarized feedback, with many families praising the compassionate nursing staff, clean facility, and effective rehabilitation programs. However, a significant number of reviewers report serious concerns regarding understaffing, slow response times for call lights, and lapses in basic hygiene and medical care for vulnerable residents. Families should be aware that experiences appear to vary greatly depending on the specific unit and staffing levels at the time of stay.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive nursing and CNA staff
- Clean, well-maintained facility
- Effective short-term physical and occupational therapy
- Engaging activity department and holiday events
Concerns
- Slow or ignored call light response times (mentioned by 8 reviewers)
- Inadequate hygiene and assistance with daily living needs (mentioned by 7 reviewers)
- Poor communication and lack of responsiveness from administration (mentioned by 5 reviewers)
- Understaffing leading to compromised patient safety (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 109 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed that call light response times are a priority for many families; what specific protocols do you have in place to ensure residents receive timely assistance when they need it?
- 2Given the current staffing ratings, how do you manage shift transitions and ensure that residents receive consistent support with their daily hygiene and personal care needs?
- 3I see that your team is active in responding to feedback online; how do you typically handle communication with families when a concern arises regarding a loved one's care?
- 4With the therapy department receiving such positive feedback, how do you integrate those rehabilitation services into the daily routine for residents who are here for long-term care?
- 5Could you walk me through your medication management process and how you ensure accuracy, especially given the complexities of caring for 200 residents?
- 6What steps is the facility taking to address the recent CMS health inspection findings to ensure the highest standard of safety for all residents?
Personalized based on this facility's data
Key Review Excerpts
“The patient to CNA or nurse ratio is off balance. Call lights are not attended to. My loved one needs help with transitions and bed transfers. I've had the unfortunate task to have to dial the nurse's station myself for the resident (my family member) for help on their behalf.”
“My mom ended up in the hospital twice within 3 month of staying here. She had 2 bedsores, also she had severe dehydration, a UTI, and high sodium levels. If they couldn't care for her properly then they probably shouldn't have accepted her as a resident.”
“The physical deterioration of this rehab facility from then until now is beyond shocking and had I know about its condition, I would have never ever allowed my husband there.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
5
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents who lost too much weight
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Warren Barr Buffalo Grove has concerning patterns with 12 complaint-triggered deficiencies, indicating families have reported problems to authorities. The facility shows recurring issues with resident care and treatment, medication management, and fire safety systems that persist across multiple surveys from 2023-2025. While all deficiencies show correction dates, the pattern of repeated violations in core care areas, including recent complaints about restraint use and resident protection, warrants careful consideration during any visit.
Jan 5, 2026Complaint1
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Jul 31, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Jun 25, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Jan 29, 2025Routine23
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Jun 16, 2024Complaint2
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Apr 18, 2024Complaint2
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Federal Penalties
Fine
Oct 30, 2023
$9,311
Ownership & Operations
Who Operates This Facility
Warren Barr Buffalo Grove
for profit
Chain Affiliation
Legacy Healthcare
89 facilities nationwide
Chain avg rating: 3.0/5 · Rank 36 of 89
Ownership & Management
Owners
Doros Generation Trust U/a/d 1/3/12
Owner · Organization
Gpn Fam Tr Ua 04282008
Owner · Organization
Oakway Operations LLC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
143 reviews from families & visitors
Official Website
Visit warrenbarrbuffalogrove.com
Medicare data downloads
Original nursing home datasets
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