Greek American Rehab Care Ctr
Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 79 Google reviews
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What this means for your family
This facility has a long-standing reputation for compassionate care and a warm, family-like environment, making it a strong candidate for many families. However, given the recent reports of administrative friction and concerns about potential overcrowding, we recommend scheduling an in-person tour to observe current staffing levels and communication styles firsthand.
Google Reviews
Google Reviews
79 reviews on Google“Greek American Rehab Care Center is widely praised for its compassionate, family-oriented atmosphere and high-quality nursing care, with many families noting that their loved ones felt well-supported during both short-term rehab and long-term stays. While the facility maintains a strong reputation for cleanliness and staff kindness, recent feedback suggests concerns regarding potential overcrowding and a decline in administrative responsiveness compared to past experiences.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Clean and well-maintained facility
- Strong, family-like atmosphere
- Effective rehabilitation and recovery services
Concerns
- Staffing shortages and overcrowding (mentioned by 2 reviewers)
- Unprofessional or dismissive administrative communication (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 50 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard such wonderful things about the family-like atmosphere here; how do you foster that sense of community among the 188 residents?
- 2Since the facility is so well-maintained and clean, what are your daily protocols for ensuring the living areas stay in top shape?
- 3With such a high CMS health inspection rating, how do you ensure that high standard of medical care is maintained during shift changes or busy periods?
- 4How does the nursing team manage resident needs during peak hours to ensure everyone receives the attentive care the facility is known for?
- 5What kind of daily activities or social programs do you have in place to keep residents engaged and active in their recovery?
- 6If a medical emergency were to occur during the night, what is the specific process for notifying the family and coordinating care?
Personalized based on this facility's data
Key Review Excerpts
“The nurses, therapists, and aides went above and beyond to make her feel comfortable, safe, and well-cared for. They were always patient and kind.”
“She has been there for about 3 years, and receives excellent care including daily monitoring and adjustments of her medications.”
“Over a decade, my mother successfully rehabbed several times at Greek American after hospital stays. Later in her mid-nineties she became a permanent resident for close to three years.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
4
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents needing more daily help over time
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed safety concerns that led to one complaint investigation in 2023. This facility shows persistent issues with fire safety systems and emergency preparedness across all four surveys, with repeated problems in sprinkler maintenance, fire alarms, and electrical systems. While all deficiencies were reportedly corrected, the recurring pattern of safety violations suggests ongoing maintenance challenges that families should discuss during visits.
Feb 27, 2025Routine10
Emergency Preparedness Deficiencies
Establish roles under a Waiver declared by secretary.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Apr 18, 2024Routine4
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Smoke Deficiencies
Provide properly protected cooking facilities.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Aug 25, 2023Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Feb 17, 2023Routine10
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Construction Deficiencies
Use approved construction type or materials.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Greek American Rehab Care Ctr
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
79 reviews from families & visitors
Official Website
Visit greekamericancare.org
Medicare data downloads
Original nursing home datasets
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