Addolorata Villa
Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 41 Google reviews
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What this means for your family
Addolorata Villa is highly recommended for families seeking a faith-based community with a strong continuum of care and exceptionally compassionate staff. However, be prepared for high costs and ensure you tour the dining facilities to see if they meet your loved one's expectations, as food quality has been a point of contention for some.
Google Reviews
Google Reviews
41 reviews on Google“Addolorata Villa is highly regarded for its compassionate, long-term care and strong Catholic-centered community, with many families praising the staff's dedication and the facility's continuum of care. While the majority of reviews are glowing, some families have expressed significant concerns regarding the high cost of services and the quality of the dining program.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Strong spiritual environment with daily mass
- Excellent continuum of care across multiple levels
- Well-maintained, beautiful facility grounds
Concerns
- High cost and aggressive financial requirements (mentioned by 2 reviewers)
- Poor quality of food/dining services (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 43 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It is wonderful to see how much the management engages with the community through review responses; how does that culture of communication extend to how you update families on daily care?
- 2The grounds here are absolutely beautiful; what kind of outdoor or garden-based activities are available for residents to enjoy the scenery?
- 3We noticed the spiritual environment and daily mass are central to the community; are there other religious or spiritual services available for residents of different faiths?
- 4Since the facility offers a continuum of care, how do you manage the transition for a resident if their medical needs increase?
- 5We want to ensure our loved one is well-nourished; could you tell us more about the current dining menu and how much input residents have in meal selections?
- 6With the high staffing ratings noted, how do you ensure that the attentive, compassionate care remains consistent during shift changes or overnight hours?
Personalized based on this facility's data
Key Review Excerpts
“The memory care unit at the Villa has been a godsend for my mother who has dementia. The staff is loving, gentle, and all inclusive.”
“In her last days, I was at Addolorata 24/7. I was absolutely astounded by the level of care from all the staff, top down. Many I had never encountered before because I usually just visited in the afternoon. Every client is treated with dignity.”
“The staff is outstanding - very caring and kind, attentive and professional. They were terrific to my Mom - she truly felt loved, safe and cared for.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
1
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Addolorata Villa has concerning issues with resident protection from abuse and neglect, with multiple complaint-triggered deficiencies spanning 2023-2025 including failures to timely report suspected abuse and implement proper safeguards. The facility repeatedly struggles with accident prevention, pressure ulcer care, and medication management across surveys, though all violations show correction dates. Families have filed multiple complaints that led to federal citations.
Mar 27, 2026Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Dec 7, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Aug 14, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Jan 16, 2025Routine12
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Services Deficiencies
Have elevators that firefighters can control in the event of a fire.
Miscellaneous Deficiencies
Provide properly sized and located linen or trash receptacles.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure precautions for handling oxygen cylinders and equipment are correctly followed.
Dec 22, 2024Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Sep 29, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Federal Penalties
Fine
Jan 16, 2025
$26,894
Fine
Mar 27, 2024
$63,544
Fine
Feb 8, 2024
$26,813
Fine
Aug 25, 2023
$11,180
Ownership & Operations
Who Operates This Facility
Addolorata Villa
for profit
Chain Affiliation
Franciscan Communities
6 facilities nationwide
Chain avg rating: 4.2/5 · Rank 2 of 6 (Best)
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
41 reviews from families & visitors
Official Website
Visit franciscanministries.org
Medicare data downloads
Original nursing home datasets
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