Public Google reviewers rate this highly and often mention engaging community activities and events. Schedule a visit to confirm the fit.
based on 58 Google reviews
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Public Google reviewers rate Waltonwood Lake Boone highly. Reviewers highlight: engaging community activities and events, welcoming and professional sales/events staff. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Waltonwood Lake Boone is highly regarded for its warm, family-like atmosphere and exceptional activity programming that keeps residents engaged. While many families praise the professional sales and events staff, there are serious concerns regarding a specific incident of property damage by an employee and some reports of declining care quality in the assisted living wing.
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Key Review Excerpts
“The events staff were absolutely amazing. They kept everyone engaged and created such a fun, uplifting atmosphere.”
“The staff at Waltonwood is awesome. They treat my mom so well. She is always very cared for. She is completely dependent on them due to her advanced Alzheimer’s and they provide great care.”
“This facility's memory care is second to none! From the very beginning the staff puts the resident's needs 1st”
Source: NC Division of Health Service Regulation
The facility failed to maintain a clean and hazard-free environment in the Special Care Unit (SCU). Specifically, various personal care items, including mouthwash, baby lotion, and detergents, were left accessible to residents in several bathrooms, posing potential ingestion or irritation risks.
The facility failed to maintain an environment free of hazards in the Special Care Unit (SCU). Specifically, various personal care items, including lotions, soaps, and detergents, were left accessible to residents, and a hair dryer was found plugged in in a resident's bathroom.
The facility failed to ensure medications were administered as ordered for 2 of 5 sampled residents. This included errors involving a controlled substance used for pain management and a potassium supplement used to prevent low potassium levels.
The facility failed to ensure medications were administered as ordered for 2 of 5 sampled residents. This included errors involving controlled substances used for pain management and a potassium supplement used to treat low potassium levels.
The regulation requires that medication administration and treatments be in accordance with orders by a licensed prescribing practitioner and facility policies; however, the provided text does not include the specific findings for this deficiency.
The facility failed to serve water to each resident in the Special Care Unit during breakfast and lunch meals. Observations showed residents were served only juices, coffee, or tea, and staff failed to offer water or prepare it for service.
The facility failed to ensure that the preparation and administration of medications and treatments were in accordance with licensed practitioner orders and facility policies.
The facility failed to serve water to residents in the Special Care Unit during breakfast and lunch. Observations showed residents were served only juices, coffee, or tea, and staff failed to offer water even when it was available.
The facility failed to properly manage medication orders, specifically regarding the verification of new resident orders. This resulted in unauthorized medication, such as Ibuprofen, being present on a medication cart without proper verification.
The facility failed to ensure proper protocols for medication self-administration. There was a lack of verifiable physician orders and assessments prior to allowing a resident to self-administer medications.
The facility failed to provide adequate supervision for a resident related to falls. Specifically, the resident's care plan and needs were not properly addressed to prevent falls.
The facility failed to provide adequate supervision for a resident related to falls. Specifically, there were discrepancies between the resident's clinical documentation and their care plan regarding the use of assistive devices and the frequency of required checks.
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