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On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.
based on 47 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
Staff turnover reported at 24%
Medicare Special Focus status indicates a history of serious quality problems and heightened oversight. Review the latest inspection records, ask what corrective actions remain open, and visit in person before deciding.
Mission Point Nursing & Physical Rehabilitation Center receives highly polarized feedback, with some families praising the therapy team and staff attentiveness while others report severe neglect and administrative issues. Recurring complaints focus on poor communication, inadequate staffing levels, and failures in basic hygiene and medical care. Families considering this facility should be aware of the significant inconsistency in care quality described by residents and their relatives.
Quality Themes
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Concerns
Rating Trends
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Distribution · 47 analyzed
This facility responds to some reviews.
Personalized based on this facility's data
Key Review Excerpts
“My son was brought to the facility and complained that he was in pain at 1130. When I arrived at 530pm he had not received his medication!”
“They don’t feed your love one, they also steal your loved ones belongings, clothing, this place need too shut down.. my uncle was in his place and we went to visit him every day he had soiled in his adult diaper.”
“Mission Pointe has kind, attentive nursing staff. The wonderful new Nursing Home Administrator has made some positive changes. Staff is well trained. The building is clean. The food is good.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 16 measures
14
measures
2
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Mission Point has a concerning pattern of 83 deficiencies across 10 surveys, with most (53) triggered by family complaints. The facility repeatedly struggles with protecting residents from abuse and neglect, maintaining safe environments free from hazards, and infection control. Recent violations through December 2024 show ongoing safety and medication management issues, though the facility claims to correct cited problems.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Environmental Deficiencies
Have enough outside ventilation via a window or mechanical ventilation, or both.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Administration Deficiencies
Provide timely, quality laboratory services/tests to meet the needs of residents.
Quality of Life and Care Deficiencies
Provide routine and 24-hour emergency dental care for each resident.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Federal Penalties
Payment Denial
May 15, 2024
39-day denial
Fine
Jul 31, 2023
$3,147
Mission Point Nursing & Physical Rehabilitation Ce
for profit
Certus Healthcare
11 facilities nationwide
Owners
Fishman, Shmuel
Owner
Harmony Village Opco Holdco LLC
Owner · Organization
Dipasqua, Jason
Owner
Gitberk Trust
Owner (parent company) · Organization
Indigo Michigan Nh1 LLC
Owner (parent company) · Organization
Jbl 120 Trust
Owner (parent company) · Organization
Jm and Mazel LLC
Owner (parent company) · Organization
Mazel Family Trust
Owner (parent company) · Organization
Dipasqua, Jason
Owner (parent company)
Fishman, Shmuel
Owner (parent company)
Orgel, Joseph
Owner (parent company)
Key personnel
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