Village at St Edward Nrsg Care
Strong Medicare quality ratings; families often praise compassionate and kind nursing staff. Still worth an in-person visit.
based on 47 Google reviews
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What this means for your family
While many families report a warm, community-focused environment, the recent increase in severe complaints regarding medication management and staff conduct is concerning. We strongly recommend that you maintain a high level of daily involvement, as several reviewers noted that consistent family presence significantly improved the quality of care their loved ones received.
Google Reviews
Google Reviews
47 reviews on Google“The Village at St. Edward receives highly polarized feedback, with many families praising the compassionate care and active community environment, while others report significant lapses in nursing attention and administrative professionalism. While long-term residents and their families often highlight a supportive, family-like atmosphere, critics frequently cite issues with understaffing, poor communication, and neglect of personal belongings. Prospective families should be aware that experiences appear to vary significantly depending on the specific unit and the level of family involvement.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and kind nursing staff
- Well-maintained, clean facility grounds
- Engaging activities and day trips
- Strong rehab and therapy services
Concerns
- Understaffing leading to neglect or slow response times (mentioned by 3 reviewers)
- Loss of personal belongings and medical equipment (mentioned by 2 reviewers)
- Unprofessional or dismissive administrative staff (mentioned by 3 reviewers)
- Poor communication regarding patient status or care (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 49 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1I noticed the facility offers some great day trips and activities; could you walk me through the typical weekly schedule and how you encourage residents to participate?
- 2How does your nursing team coordinate with families to ensure consistent communication regarding a resident's daily health status and any changes in their care plan?
- 3Given the importance of personal items to our family member, what specific protocols or systems do you have in place to track and secure a resident's personal belongings and medical equipment?
- 4When a resident presses their call light, what is your standard process for ensuring a timely response, especially during shift changes or busier times of the day?
- 5Could you explain how your team manages medication administration and ensures accuracy, particularly when a resident transitions from rehab back to their daily routine?
- 6We appreciate that you engage with feedback online; how does your administrative team use family input to improve the dining experience and overall quality of life for residents?
Personalized based on this facility's data
Key Review Excerpts
“My mom was there for 7 years. She had a major heart attack and other problems and was on hospice when she went in. They straightened out her medicine. The care was terrific.”
“My mom lived here, first in Assisted Living and then Memory Care, until she passed away recently at age 99. The staff (front office, aides, housekeeping, dining room, activities) were all so kind and caring.”
“They left pills on my family members tongue because she was unable to swallow. So when she passed away she just had pills sitting on her tongue, they just left them there and didn’t care.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
4
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Recent complaint-triggered deficiencies in 2024-2025 indicate families have filed reports about safety hazards, wound care, and failure to notify families of resident injuries. The facility shows recurring issues with fire safety systems, emergency exits, and resident rights notifications across multiple surveys. While the provider reports corrections for all deficiencies, the pattern of repeated fire safety violations suggests ongoing infrastructure challenges families should investigate during visits.
Mar 2, 2026Complaint3
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Apr 10, 2025Complaint4
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Dec 12, 2024Routine10
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Nov 4, 2024Complaint2
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Sep 15, 2022Routine23
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Construction Deficiencies
Use approved construction type or materials.
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Egress Deficiencies
Provide at least two remote exits on each floor or fire section of the building.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Sep 26, 2019Routine11
Construction Deficiencies
Meet other general requirements.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Have ramps, exits, fire escape ladders, steps, and areas of refuge that meet safety requirements.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Emergency Preparedness Deficiencies
Establish methods for sharing information.
Emergency Preparedness Deficiencies
Provide a means of sharing information on occupancy/needs.
Ownership & Operations
Who Operates This Facility
Village at St Edward Nrsg Care
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
47 reviews from families & visitors
Official Website
Visit vsecommunities.org
Medicare data downloads
Original nursing home datasets
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