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A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 36 Google reviews
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Timberland Ridge Nursing & Rehabilitation has a middle-range Medicare overall rating. Strengths include modern, clean, and well-maintained facility. Some reviewers note concerns about poor communication with family members regarding medical status (mentioned by 5 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
Timberland Ridge Nursing & Rehabilitation presents a polarized experience, with some families praising the beautiful, clean facility and compassionate individual staff members, while others report severe concerns regarding neglect and poor management. Recent reviews indicate a significant decline in quality, with multiple reports of understaffing, communication failures, and a lack of accountability from the administrative team.
Quality Themes
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Concerns
Rating Trends
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Distribution · 40 analyzed
Personalized based on this facility's data
Key Review Excerpts
“My daughter was SEVERELY NEGLECTED to the point she ended up in ICU FIGHTING for her LIFE NEARLY 9 WEEKS, she was septic and her pulse was severally low, I insisted 911 be called and the STAFF ARGUED with me approximately 6 HOURS.”
“The staff, including nurses, the cna's, dialysis, the receptionist's, and especially Julie B. from Social Work were ALL excellent.”
“What’s left behind is a skeleton crew of disrespectful STNAs and an unqualified management team that seems more focused on covering up issues than addressing them.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
8
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7
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2
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Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents on antipsychotic medication
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility has concerning patterns with 19 complaint-triggered deficiencies out of 32 total, indicating families have repeatedly reported problems. The most recurring issues involve basic care quality (treatment according to orders appearing across multiple recent surveys), medication management (including significant medication errors), and infection control problems. While most deficiencies show correction dates, the persistent nature of care quality issues across recent surveys from 2024-2025 suggests ongoing challenges with fundamental resident care standards.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate foot care.
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Administration Deficiencies
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Environmental Deficiencies
Have policies on smoking.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Smoke Deficiencies
Provide properly protected cooking facilities.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Federal Penalties
Payment Denial
Oct 29, 2025
84-day denial
Timberland Ridge Nursing & Rehabilitation
for profit
Foundations Health Solutions
63 facilities nationwide
Chain avg rating: 4.0/5 · Rank 60 of 60 (Lowest rating)
Key personnel
Contact this facility directly and verify the details that matter most to your family.
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Google Reviews
36 reviews from families & visitors
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