Nursing HomeMedicaid

Valley Oaks Post Acute

Strong Medicare quality ratings; public reviewers often praise compassionate and attentive nursing staff. Still worth an in-person visit.

830 East Chapel Street, Santa Maria, CA 93454|59 beds|Licensed & active

4/5

Medicare

Inspection

Quality

Staffing

Google rating

4.2/5

based on 25 Google reviews

(805) 922-6657 Directions Website

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What this means for your family

Valley Oaks Post Acute has a strong overall Medicare rating. Public reviewers frequently mention: compassionate and attentive nursing staff and clean and well-maintained environment. Review the component ratings and current source records before deciding.

Google Reviews

27 public Google reviews available

Families can expect a clean facility with a highly praised, compassionate nursing and social services staff. While many reviewers highlight the 'red carpet treatment' and engaging activities, there is a serious allegation regarding the mishandling of a deceased resident's personal belongings.

Quality Themes

Tap a score for details

Strengths

Compassionate and attentive nursing staff
Clean and well-maintained environment
Engaging resident activities and patio area
Professional and welcoming administrative staff

Concerns

Withholding personal belongings of deceased residents

Rating Trends

Tap a year to see what changed

Distribution · 27 analyzed

How They Respond to Reviews

12%response rate

Good

The owner provides a mix of highly personalized, anecdotal responses and very brief, casual acknowledgments. While some responses are deeply personal and share background information, others are minimal.

Questions for Your Tour

1We've heard wonderful things about how attentive the nursing staff is here; how do you ensure that level of care stays consistent across all shifts?
2The patio area and resident activities look lovely; could you tell us more about what a typical afternoon looks like for the residents?
3We noticed the facility is very well-maintained; what is your routine for ensuring the resident rooms and common areas stay clean and comfortable?
4How does the clinical team handle unexpected medical emergencies or changes in a resident's condition during the night?
5We appreciate how welcoming the administrative team is; how do you involve families in the communication process regarding a resident's daily care?
6In terms of managing personal property and belongings, what kind of system do you have in place to ensure everything is organized and accounted for?

Personalized based on this facility's data

Key Review Excerpts

“Honestly, I don’t think I have the proper words to describe the “red carpet treatment” that this place offers! My grandma was transferred here and I was nervous about it because of the lack of compassion that came from a few staff at Marian Hospital. I was hoping for less disappointment and goodness I’m glad I was wrong!”

Grandchild of a resident · 2025★★★★★

“This Extended Care Facility is Top Notch. They provide excellent care for their patients and pay attention to every detail. Both of my Grandparents went to heaven from there and now my Mom is there temporarily to help her get back on her feet so that she can come home.”

Family of long-term and rehab patients · 2023★★★★★

Source: 27 Google reviews in the current analysis set

Staffing

Staffing Hours

per resident/day · Medicare public data

RN Hours

0.70hrs

94%

Registered nurses for medical care

Total Nursing

4.31hrs

All nurses + aides combined

RN hours are below the EveryPlace reference benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

4/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

Residents with depression symptoms

↓ Lower is better

This Facility12.7%

Worse than Avg

Here

12.7%

12.8%

7.3%

Santa barbara

1.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Residents vaccinated for pneumonia

↑ Higher is better

This Facility100.0%

Better than Avg

Here

100.0%

93.5%

98.6%

Santa barbara

98.3%

Residents on antipsychotic medication

↓ Lower is better

This Facility11.9%

Better than Avg

Here

11.9%

15.4%

12.0%

Santa barbara

18.0%

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility13.9%

Mixed vs Avgs

Here

13.9%

19.0%

10.2%

Santa barbara

17.5%

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility18.5%

Mixed vs Avgs

Here

18.5%

19.5%

13.7%

Santa barbara

15.7%

Residents vaccinated for the flu

↑ Higher is better

This Facility100.0%

Better than Avg

Here

100.0%

95.5%

98.2%

Santa barbara

98.0%

Short-Stay Residents (Rehab / Post-Acute)

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility96.5%

Better than Avg

Here

96.5%

79.8%

93.2%

Santa barbara

89.8%

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility97.7%

Better than Avg

Here

97.7%

82.0%

94.4%

Santa barbara

93.9%

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

1.6%

1.5%

Santa barbara

1.5%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

Detailed Medicare record · up to 3-year lookback

53findings in history

Latest survey: 6 · well below CA avg (15.4)

9 complaint-triggered findings

Valley Oaks Post Acute shows a concerning pattern with multiple complaint-triggered deficiencies, indicating families have filed reports about care issues. The facility has recurring problems with resident assessment and care planning, nutrition and dietary services, and infection control that persist across multiple years. While all deficiencies show correction dates, the pattern of repeated issues in core care areas suggests ongoing quality challenges that families should carefully evaluate.

Jun 30, 2026Complaint1 finding

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Feb 12, 2026Routine10 findings

0658Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0583Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0325Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have properly installed hallway dispensers for alcohol-based hand rub.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0345Minimal · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0918Minimal · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Sep 9, 2025Complaint1 finding

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Jul 3, 2025Complaint1 finding

0637Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident when there is a significant change in condition

Jul 2, 2025Complaint2 findings

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Jan 27, 2025Complaint1 finding

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Valley Oaks Post Acute

Organization Type

for profit

Ownership & Management

Owners

Mt Trust

Owner · Organization

50%

Tanner, Bryan

Owner

25%

Tanner, Renae

Owner

25%

Key personnel

Zermatt U.s. Health Services, LLCManagerJohnson, JamesManagerNooristani, AhmadManagerPadilla, JaceManagerTanner, BryanManager

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(805) 922-6657

valleyoakspa.com

830 East Chapel Street

Santa Maria, CA 93454

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

25 reviews from families & visitors

Official Website

Visit valleyoakspa.com

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.