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Nursing HomeMedicaid Top Rated

Villa Maria Post Acute

Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.

425 East Barcellus Avenue, Santa Maria, CA 9345481 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.3/5

based on 35 Google reviews

5
4
3
2
1
Villa Maria Post Acute Nursing Home in Santa Maria, CA — Street View
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What this means for your family

This facility is highly regarded for its rehabilitative excellence and the compassionate nature of its nursing staff. However, because of historical reviews mentioning serious safety concerns and night-shift issues, you should specifically ask about their protocols for fall prevention and how they monitor patient safety during overnight hours.

Google Reviews

Google Reviews

35 reviews on Google
Families generally praise the facility for its compassionate nursing staff and exceptional rehabilitation team that provides attentive, personalized care. While many reviewers highlight a warm, family-like atmosphere, there are serious allegations of negligence and poor bathroom accessibility that should be investigated during a visit.

Quality Themes

FoodN/AStaff9.0Clean8.0Activities7.0MedsN/AMemoryN/AComms8.0ValueN/A

Strengths

  • Compassionate and attentive nursing staff
  • Exceptional rehabilitation and therapy services
  • Warm, family-oriented atmosphere
  • Clean and well-maintained environment

Concerns

  • Allegations of patient negligence and safety issues (mentioned by 2 reviewers)
  • Staff spending excessive time on computers rather than patient interaction
  • Lack of handicap accessibility in bathrooms

Rating Trends

Tap a year to see what changed

234'15(1)'20(18)'22(8)'24(2)'26(2)

Distribution · 67 analyzed

5
48
4
10
3
1
2
0
1
8
12 reviews posted between Jan 6, 2020Jan 10, 2020 · 10 were 5-star

How They Respond to Reviews

91%response rate
Good

The owner provides personalized responses that frequently use the reviewer's name and acknowledge specific details from the text. They use positive reviews to praise staff and address criticisms by providing context or inviting direct communication.

Questions for Your Tour

  • 1It's wonderful to see how much the management engages with the community through their responses; how does that same level of attentiveness translate to the daily care of the residents?
  • 2We've heard great things about the rehabilitation and therapy services here; could you tell us more about how the therapists work with residents to meet their specific mobility goals?
  • 3How do the nurses and caregivers balance their documentation and administrative tasks with direct, hands-on interaction with the residents?
  • 4What specific protocols are in place to ensure resident safety and prevent any lapses in care during shift changes?
  • 5Could you walk us through the accessibility features of the resident bathrooms to ensure they are comfortable and safe for someone with limited mobility?
  • 6What does a typical day look like in terms of social activities and community events to keep residents engaged and connected?

Personalized based on this facility's data


Key Review Excerpts

The nursing team is attentive, compassionate, and incredibly professional. They take the and time to explain care plans, answer questions, and make sure residents are comfortable and well cared for.

Rehab patient's family · 2026★★★★★

The SMPA Center's Administration Staff, multiple Nurses, CNA's, Event Coordinators, Kitchen staff are loving and kind. Brian is a breath of fresh air to the local medical field!

Long-term resident's family · 2020★★★★★

My mother in law has been here for over two weeks. Though she’s a pill, the staff has been so tolerant and kind to her. I’m so thankful for all that they do.

Long-term resident's family · 2023★★★★★
Source: 35 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.54hrs
71%
Registered nurses for medical care
Total Nursing
4.30hrs
OK
All nurses + aides combined
Staff Turnover
28%
Lower is better (< 30% = good)
RN Turnover
0%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

17

measures

Long-Stay Residents
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility5.3%
Better than Avg
Here
5.3%
US
19.4%
CA
10.7%
Santa barbara
16.9%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility2.3%
Better than Avg
Here
2.3%
US
15.4%
CA
11.6%
Santa barbara
16.1%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility2.5%
Better than Avg
Here
2.5%
US
14.4%
CA
10.4%
Santa barbara
12.3%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.5%
Better than Avg
Here
0.5%
US
12.1%
CA
7.0%
Santa barbara
2.1%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility4.3%
Better than Avg
Here
4.3%
US
15.3%
CA
10.5%
Santa barbara
14.0%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility9.5%
Better than Avg
Here
9.5%
US
19.5%
CA
13.7%
Santa barbara
16.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility99.5%
Better than Avg
Here
99.5%
US
81.8%
CA
94.2%
Santa barbara
94.3%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility97.0%
Better than Avg
Here
97.0%
US
79.7%
CA
93.2%
Santa barbara
88.7%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
CA
1.5%
Santa barbara
1.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

4deficiencies
Well below state avg (15.4)
4 complaint-triggered

Villa Maria Post Acute has 47 deficiencies across seven surveys, with families filing four complaints about issues including failure to notify families of resident changes and medical record problems. The facility shows recurring problems with medication management, emergency preparedness, and fire safety systems. While all deficiencies have correction dates, the pattern of repeated violations in similar areas suggests ongoing operational challenges that families should discuss during visits.

Jul 25, 2025Routine
18
0025Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Create arrangements with other facilities to receive patients.

0026Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish roles under a Waiver declared by secretary.

0372Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0223Potential for harm · IsolatedCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0325Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have properly installed hallway dispensers for alcohol-based hand rub.

0355Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0511Potential for harm · IsolatedCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0741Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0921Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0015Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Address subsistence needs for staff and patients.

0031Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Provide emergency officials' contact information.

0039Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0353Minimal · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

Oct 28, 2024Complaint
1
0521Potential for harm · IsolatedCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Oct 22, 2024Complaint
1
0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Jun 6, 2024Routine
13
0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0223Potential for harm · IsolatedCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0293Potential for harm · IsolatedCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0919Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the use of electrical equipment.

0552Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0637Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident when there is a significant change in condition

0645Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0646Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jan 9, 2024Complaint
1
0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Jun 22, 2023Routine
12
0679Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0759Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0015Potential for harm · IsolatedCorrected

Emergency Preparedness Deficiencies

Address subsistence needs for staff and patients.

0035Potential for harm · IsolatedCorrected

Emergency Preparedness Deficiencies

Provide family notifications of emergency plan.

0041Potential for harm · IsolatedCorrected

Emergency Preparedness Deficiencies

Implement emergency and standby power systems.

0374Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Villa Maria Post Acute

Organization Type

for profit

Chain Affiliation

Chain Name

The Ensign Group

Chain Size

338 facilities nationwide

Chain avg rating: 3.2/5 · Rank 8 of 328 (Best)

Ownership & Management

Key personnel

Cooley, TimothyW-2 Managing EmployeeWillits, AdamOfficer / DirectorBurnam, SoonOfficer / DirectorFitch, CraigOfficer / DirectorGamero, AliciaOfficer / Director
Source: Medicare provider data

Contact

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References & Resources

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