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Assisted Living

Merrill Gardens at Santa Maria

Families consistently rate this highly — reviewers highlight warm and welcoming community atmosphere. Schedule a visit to confirm the fit.

1220 Suey Road, Santa Maria, CA 93454330 bedsLicensed & Active
Google rating
4.2/5

based on 38 Google reviews

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Merrill Gardens at Santa Maria Assisted Living in Santa Maria, CA — Street View
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What this means for your family

This facility is excellent for seniors seeking a social, active lifestyle with a high level of community engagement. However, families should closely monitor billing and care level assessments, as recent reports indicate significant price increases and concerns regarding how care levels are adjusted.

Google Reviews

Google Reviews

38 reviews on Google
Merrill Gardens at Santa Maria is highly regarded by long-term residents and their families for its warm community atmosphere, excellent activities, and friendly staff. However, recent reviews from 2025 and 2026 express significant concerns regarding rising costs, frequent rent increases, and a perceived decline in food quality following a change in ownership.

Quality Themes

Tap a score for details
Food7.0Staff9.0Clean5.0Activities9.0MedsN/AMemoryN/AComms4.0Value3.0

Strengths

  • Warm and welcoming community atmosphere
  • Engaging social activities and outings
  • Friendly and professional staff
  • Flexible 'Anytime Dining' program

Concerns

  • Frequent and significant rent/price increases (mentioned by 2 reviewers)
  • Decline in food quality and service (mentioned by 2 reviewers)
  • Inadequate care for residents with high medical needs (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'12(1)'16(2)'19(2)'21(5)'23(2)'25(9)'26(1)

Distribution · 39 analyzed

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How They Respond to Reviews

100%response rate
Good

The owner provides personalized responses to positive reviews by referencing specific staff members or family details. For negative reviews, they use a professional, escalation-based approach, directing users to specific management email addresses.

Questions for Your Tour

  • 1We love the idea of the 'Anytime Dining' program; how does the kitchen manage meal quality and service consistency during different shifts?
  • 2Since the community seems so engaged with social outings, could you tell us more about the types of activities planned for the upcoming month?
  • 3How does the nursing team coordinate care for residents whose medical needs or medications become more complex over time?
  • 4We noticed how responsive the management is to feedback; how do you typically communicate updates or changes in care plans to family members?
  • 5Can you walk us through how the facility handles unexpected medical emergencies during the overnight hours?
  • 6With the community being so large, how do you ensure that the warm and welcoming atmosphere stays consistent for every resident?

Personalized based on this facility's data


Key Review Excerpts

I have had 9 years of support and friends through difficult and good times. I hope for many more. This is my home and family.

Long-term resident · 2025★★★★★

My 102 years young mother has lived at Merrill Gardens in Santa Maria, CA. I have nothing but praise for them. It is an amazing place to have a family member living there.

Family member of a resident · 2024★★★★★

His rent has gone up every year at least 10% recently he was diagnosed with dementia. The nurse there Deborah Gonzales did not even assess him, but looked at the doctors paperwork only and raised his level of care with no signature and no approval.

Family member of a resident · 2025★★☆☆☆
Source: 38 Google reviews

State Inspection History

State Inspections

Source: CA Community Care Licensing Division

14total
1 Type A— immediate health risk
7 Type B— non-compliance
Clean record— no deficiencies found
Sep 17, 2025Inspection
Clean

The facility underwent a required 1-year annual visit. The Licensing Program Analyst reviewed operational requirements, resident records, and disaster preparedness. No specific deficiencies were cited in the provided report narrative.

Sep 10, 2025Complaint
Clean

This report details an investigation into a complaint alleging that staff threatened a resident with eviction. The investigation found the allegation to be unsubstantiated based on interviews with the resident, staff, and administrator. No specific deficiencies were cited in the report.

May 7, 2025Complaint
Clean

This report details a complaint investigation conducted following an unannounced visit. The allegations regarding the facility failing to meet resident needs and failing to seek timely medical attention were reviewed. Based on the investigation findings, the allegations were ultimately deemed unsubstantiated.

Sep 5, 2024Other
Clean

The facility underwent an annual continuation visit and was inspected across multiple areas, including Infection Control, Physical Plant & Environment Safety, Food Service, and Resident Records. The report indicates that the facility is operating in compliance with most requirements, and no deficiencies were issued during the visit.

Aug 27, 2024Inspection
Clean

The inspection was conducted on August 27, 2024, and the Licensing Program Analyst (LPA) met with the Administrator and Health Services Director. The LPA completed a records review and noted that further time is needed to complete the annual visit, requiring a follow-up visit at a later date.

Jan 25, 2024Complaint
Clean

This report details a complaint investigation concerning facility disrepair. Multiple deficiencies were noted, including a non-functional handicap door button, water leakage, and broken appliances. The facility was found to have attempted to mitigate these issues in a timely manner, resulting in a 'Substantiated' finding with a Technical Violation issued.

Nov 13, 2023Other
Clean

The inspection was a Case Management - Incident visit following a self-reported elopement. The primary finding was a serious deficiency related to resident safety and supervision following the elopement. An immediate civil penalty was assessed due to the resident sustaining an injury during the incident.

Oct 4, 2023Other
Clean

The facility underwent an unannounced annual continuation visit. The Licensing Program Analyst reviewed staff training, criminal record clearance, and completed the CARE Tool questions. The visit concluded with interviews with five residents.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Mg at Santa Maria, Lp ; Shi-Iv Merrill Gp, LLC ; M

Administrator

MICHAEL EASBEY

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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