Marian Regional Medical Center D/p Snf
Strong Medicare quality ratings; families often praise effective physical therapy for rehabilitation. Still worth an in-person visit.
based on 18 Google reviews

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What this means for your family
While the physical therapy team has shown the ability to accelerate recovery, the facility has significant, documented issues with understaffing and patient safety. If you choose this facility, you must be prepared to be physically present daily to monitor your loved one's care, as multiple families report that patients are easily overlooked.
Google Reviews
Google Reviews
18 reviews on Google“Families should exercise extreme caution, as multiple reviewers report serious medical neglect, including unmonitored falls, infections, and dehydration. While some patients have experienced successful physical therapy and attentive nursing, there is a recurring pattern of severe understaffing and poor communication from the administration.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical therapy for rehabilitation
- Attentive RNs and CNAs in specific cases
- Clean environment
Concerns
- Severe understaffing leading to patient neglect (mentioned by 3 reviewers)
- Medical errors and unmonitored patient falls (mentioned by 2 reviewers)
- Poor communication and unresponsiveness from staff (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 18 analyzed
How They Respond to Reviews
The facility relies heavily on standardized templates that prioritize HIPAA compliance and redirection to a phone number. While they attempt to personalize some responses with names, the core messaging remains repetitive and fails to address specific grievances.
Questions for Your Tour
- 1I noticed your staff receives high marks for care; how do you ensure that same level of attentiveness is maintained during busy shift changes?
- 2With the great physical therapy services you offer, how do you track and communicate a resident's rehabilitation progress to the family?
- 3How does the nursing team handle monitoring patients at night to prevent falls and ensure everyone is safe?
- 4What is your process for ensuring that doctors' orders and medical updates are communicated clearly to family members?
- 5Could you tell me more about the daily activities and social engagement opportunities available for the residents here?
- 6I saw that you are active in responding to feedback; how does the facility use resident or family concerns to improve daily operations?
Personalized based on this facility's data
Key Review Excerpts
“The physical therapists worked well with him and put him through exercises that helped him get strong enough to leave after 2 weeks instead of the estimated 45 days.”
“They let her fall again in the hospital and once again at this facility worsening her fracture. The facility said they “wish they had millions and millions and millions of dollars” so they could provide more care.”
“No one even recognized that something was wrong. No one talks to anyone there and when you come in, they don't greet you...they just ignore you.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
7
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows concerning patterns with 28 deficiencies across multiple surveys, including two complaint-triggered incidents involving pain management and bowel/bladder care. The most recurring issues involve nutrition and dietary services, care planning, and fire safety systems. While all deficiencies were reportedly corrected, problems persist across surveys, with nutrition issues appearing in 2023, 2024, and 2025, suggesting ongoing challenges with food service quality and safety protocols.
Jun 13, 2025Complaint2
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Apr 8, 2025Routine3
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Feb 15, 2024Routine13
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Construction Deficiencies
Use approved construction type or materials.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Mar 23, 2023Routine10
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Give the resident's representative the ability to exercise the resident's rights.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Ownership & Operations
Who Operates This Facility
Marian Regional Medical Center D/p Snf
nonprofit
Chain Affiliation
Commonspirit Health
19 facilities nationwide
Chain avg rating: 3.0/5 · Rank 1 of 19 (Best)
Ownership & Management
Owners
Dignity Health
Owner · Organization
Commonspirit Health
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
18 reviews from families & visitors
Official Website
Visit locations.dignityhealth.org
Medicare data downloads
Original nursing home datasets
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