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Nursing HomeMedicaid Top Rated

Marian Regional Medical Center D/p Snf

Strong Medicare quality ratings; families often praise effective physical therapy for rehabilitation. Still worth an in-person visit.

1530 East Cypress Way, Santa Maria, CA 9345495 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
2.8/5

based on 18 Google reviews

5
4
3
2
1
Marian Regional Medical Center D/p Snf Nursing Home in Santa Maria, CA — Street View
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What this means for your family

While the physical therapy team has shown the ability to accelerate recovery, the facility has significant, documented issues with understaffing and patient safety. If you choose this facility, you must be prepared to be physically present daily to monitor your loved one's care, as multiple families report that patients are easily overlooked.

Google Reviews

Google Reviews

18 reviews on Google
Families should exercise extreme caution, as multiple reviewers report serious medical neglect, including unmonitored falls, infections, and dehydration. While some patients have experienced successful physical therapy and attentive nursing, there is a recurring pattern of severe understaffing and poor communication from the administration.

Quality Themes

Tap a score for details
Food5.0Staff2.0Clean5.0ActivitiesN/AMedsN/AMemoryN/AComms1.0ValueN/A

Strengths

  • Effective physical therapy for rehabilitation
  • Attentive RNs and CNAs in specific cases
  • Clean environment

Concerns

  • Severe understaffing leading to patient neglect (mentioned by 3 reviewers)
  • Medical errors and unmonitored patient falls (mentioned by 2 reviewers)
  • Poor communication and unresponsiveness from staff (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

234'16(1)'19(1)'21(1)'23(2)'25(3)'26(3)

Distribution · 18 analyzed

5
6
4
1
3
2
2
1
1
8

How They Respond to Reviews

67%response rate
Generic

The facility relies heavily on standardized templates that prioritize HIPAA compliance and redirection to a phone number. While they attempt to personalize some responses with names, the core messaging remains repetitive and fails to address specific grievances.

Questions for Your Tour

  • 1I noticed your staff receives high marks for care; how do you ensure that same level of attentiveness is maintained during busy shift changes?
  • 2With the great physical therapy services you offer, how do you track and communicate a resident's rehabilitation progress to the family?
  • 3How does the nursing team handle monitoring patients at night to prevent falls and ensure everyone is safe?
  • 4What is your process for ensuring that doctors' orders and medical updates are communicated clearly to family members?
  • 5Could you tell me more about the daily activities and social engagement opportunities available for the residents here?
  • 6I saw that you are active in responding to feedback; how does the facility use resident or family concerns to improve daily operations?

Personalized based on this facility's data


Key Review Excerpts

The physical therapists worked well with him and put him through exercises that helped him get strong enough to leave after 2 weeks instead of the estimated 45 days.

Rehab patient's family · 2025★★★★★

They let her fall again in the hospital and once again at this facility worsening her fracture. The facility said they “wish they had millions and millions and millions of dollars” so they could provide more care.

Long-term resident's family · 2022☆☆☆☆

No one even recognized that something was wrong. No one talks to anyone there and when you come in, they don't greet you...they just ignore you.

Post-surgery patient's family · 2025☆☆☆☆
Source: 18 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.99hrs
OK
Registered nurses for medical care
Total Nursing
6.09hrs
OK
All nurses + aides combined
Staff Turnover
21%
Lower is better (< 30% = good)
RN Turnover
20%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

7

measures

Worse Than Avg

7

measures

Mixed Results

3

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
CA
7.0%
Santa barbara
2.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility20.1%
Worse than Avg
Here
20.1%
US
15.3%
CA
10.5%
Santa barbara
12.8%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility19.4%
Worse than Avg
Here
19.4%
US
14.4%
CA
10.4%
Santa barbara
10.9%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility12.8%
Better than Avg
Here
12.8%
US
19.5%
CA
13.7%
Santa barbara
16.1%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.5%
Better than Avg
Here
99.5%
US
93.4%
CA
98.6%
Santa barbara
98.4%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility13.4%
Mixed vs Avgs
Here
13.4%
US
19.4%
CA
10.7%
Santa barbara
16.6%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility92.5%
Mixed vs Avgs
Here
92.5%
US
81.8%
CA
94.2%
Santa barbara
94.8%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility85.6%
Mixed vs Avgs
Here
85.6%
US
79.7%
CA
93.2%
Santa barbara
89.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.2%
Worse than Avg
Here
2.2%
US
1.6%
CA
1.5%
Santa barbara
1.4%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

5deficiencies
Well below state avg (15.4)
2 complaint-triggered

This facility shows concerning patterns with 28 deficiencies across multiple surveys, including two complaint-triggered incidents involving pain management and bowel/bladder care. The most recurring issues involve nutrition and dietary services, care planning, and fire safety systems. While all deficiencies were reportedly corrected, problems persist across surveys, with nutrition issues appearing in 2023, 2024, and 2025, suggesting ongoing challenges with food service quality and safety protocols.

Jun 13, 2025Complaint
2
0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

Apr 8, 2025Routine
3
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0806Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Feb 15, 2024Routine
13
0801Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

0345Potential for harm · PatternCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0637Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident when there is a significant change in condition

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0700Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0805Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

0806Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0161Potential for harm · IsolatedCorrected

Construction Deficiencies

Use approved construction type or materials.

0741Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0781Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have restrictions on the use of portable space heaters.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

Mar 23, 2023Routine
10
0803Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0551Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give the resident's representative the ability to exercise the resident's rights.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0805Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0355Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0511Potential for harm · IsolatedCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Marian Regional Medical Center D/p Snf

Organization Type

nonprofit

Chain Affiliation

Chain Name

Commonspirit Health

Chain Size

19 facilities nationwide

Chain avg rating: 3.0/5 · Rank 1 of 19 (Best)

Ownership & Management

Owners

Dignity Health

Owner · Organization

100%

Commonspirit Health

Owner (parent company) · Organization

100%

Key personnel

Petersdorf, JohnW-2 Managing EmployeeScharmann, StevenW-2 Managing EmployeeCarswell, ScottOfficer / DirectorMelfi, MitchOfficer / DirectorO'quinn, MarvinOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

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