Santa Maria Post Acute
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 35 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Above-median deficiencies (15 vs median 13.0)
- High RN turnover (89%)
Below average in CA · Below recommended RN staffing · Above recommended total nurse staffing · Best in HELENE MAYER chain · No penalties on record
What this means for your family
This facility is an excellent choice for families prioritizing high-quality rehabilitation and a compassionate, family-like nursing staff. While the care is highly rated, you should verify the current accessibility of the facility's bathrooms and ask how the facility manages nursing workloads to ensure staff have sufficient time for hands-on patient interaction.
Google Reviews
Google Reviews
35 reviews on Google“Families can expect a highly compassionate and attentive nursing and rehab team that many reviewers describe as treating residents like family. While the facility has received significant praise for its rehabilitative success and kind staff, some concerns have been raised regarding the accessibility of bathrooms and the need for more hands-on nursing time versus administrative tasks.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Exceptional rehabilitation and therapy services
- Welcoming and family-oriented atmosphere
- Clean and well-maintained environment
Concerns
- Staff spending too much time on computers/administrative tasks
- Bathroom accessibility/handicap accessibility
Rating Trends
Tap a year to see what changed
Distribution · 70 analyzed
How They Respond to Reviews
The owner provides highly personalized responses to positive reviews, often mentioning specific staff members, family members, or even personal interactions. While they address negative reviews with a mix of empathy and defensiveness, they generally attempt to provide context or solutions.
Questions for Your Tour
- 1We've heard wonderful things about the compassion of your nursing staff; how do you ensure that the nurses have enough time to focus on resident care rather than administrative tasks?
- 2Since we are looking for a place that feels like home, what kind of daily activities or social events do you host to keep the residents engaged?
- 3We noticed the facility is very well-maintained; could you show us the accessibility features in the bathrooms to ensure they are safe for someone with mobility needs?
- 4With the high level of care provided in your rehab and therapy services, how do you coordinate with the nursing team to manage medical emergencies or sudden changes in health?
- 5It's great to see how much you value feedback from families; how does the management team use resident and family input to address the recent state inspection findings?
- 6How do you ensure that the staffing levels remain consistent and attentive throughout the night and on weekends?
Personalized based on this facility's data
Key Review Excerpts
“The nursing team is attentive, compassionate, and incredibly professional. They take the time to explain care plans, answer questions, and make sure residents are comfortable and well cared for.”
“The exceptional rehab team truly stands out — their therapists are knowledgeable, motivating, and genuinely invested”
“Every Member of the SMPA has been; caring, thoughtful, quick to assist in any request, informative, considerate and kind.”
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
2
measures
2
measures
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern of recurring deficiencies across multiple care areas, with families filing 13 complaint reports. The most persistent issues involve medication management (appearing in every recent survey), care planning, and infection control. While the facility corrects violations when cited, problems resurface repeatedly, particularly with pharmacy services, nursing staffing, and safety protocols, suggesting systemic challenges in maintaining consistent care standards.
Mar 11, 2025Complaint1
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Feb 19, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Jan 6, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Dec 3, 2024Complaint2
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Nov 21, 2024Routine21
Emergency Preparedness Deficiencies
Establish roles under a Waiver declared by secretary.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Aug 22, 2024Complaint1
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Ownership & Operations
Who Operates This Facility
Santa Maria Post Acute
for profit
Ownership & Management
Owners
Mayer, Helene
Owner
Tanner, Bryan
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
35 reviews from families & visitors
Official Website
Visit santamariapostacute.com
Medicare data downloads
Original nursing home datasets
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