Public Google reviewers rate this highly and often mention compassionate and attentive care staff. Schedule a visit to confirm the fit.
based on 15 Google reviews

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Public Google reviewers rate Santa Maria Terrace highly. Reviewers highlight: compassionate and attentive care staff, clean and well-maintained environment. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families will find a community praised for its exceptionally friendly, compassionate, and attentive staff, with many long-term residents enjoying a sense of belonging. However, one recent highly critical review alleges significant issues with pest control, budget-driven food quality declines, and overwhelmed activity staff.
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Distribution · 17 analyzed
The owner provides personalized responses that acknowledge specific details, such as names of staff members or family members mentioned in the reviews. They use a warm, professional tone to reinforce the facility's commitment to care.
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Key Review Excerpts
“The people who live here are good folks, and the staff is the best I have dealt with. If you want to live somewhere that is safe and cozy, Santa Maria terrace is the place for you/”
“My dad has lived at the Santa Maria Terrace for about 10 years and it has been the best experience for him. Meals, laundry, and room cleaning are all provided. What I really like is how caring the staff is.”
“The facility is clean, homey, and welcoming! The staff never failed to assist us with the move in for my father Thomas. All were very courteous, compassionate and understood our needs.”
Source: CA Community Care Licensing Division
The facility underwent a required 1-year annual visit and was inspected across multiple areas, including the physical plant, operations, food service, and resident care. The report indicates that the facility is operating in compliance with most requirements, and no specific deficiencies were cited in the provided text.
The inspection was a Case Management visit following a complaint regarding a medication error. The primary deficiency found relates to the administration of PRN Tramadol, where medication was given at a time inconsistent with the physician's order and the resident's care plan. This non-compliance with medication administration protocols constitutes a Type B deficiency.
The licensee failed to assist the resident with self-administered medications when the medication was given outside of the prescribed time frame. This was noted when staff administered PRN Tramadol at 9:55 am when the order specified 'bedtime'.
The inspection was a Case Management visit following a complaint regarding a medication error. The primary deficiency found relates to the administration of PRN Tramadol, where medication was given at a time inconsistent with the physician's order and the resident's care plan. This non-compliance with medication administration protocols constitutes a Type B deficiency.
This report details a Complaint Investigation regarding allegations of staff violating residents' personal rights. The investigation found that the allegation was unsubstantiated, as the facility staff were found to be following current regulations concerning residents with dementia diagnoses. No deficiencies were cited in this report.
The facility underwent a required annual inspection and was found to be in compliance across all reviewed areas. Observations noted that infection control measures are in place, the physical plant is safe, and operational requirements are being met.
The report details two separate complaint investigations. The first allegation regarding pain medication was found to be Unsubstantiated. The second allegation, concerning inadequate assistance and repositioning during meals, was found to be Substantiated, resulting in one citation. The facility was cited for deficiencies related to staff competency and adequate care.
Additional Personal Rights of Residents ... in privately operated residential care facilities... shall have... care, supervision, and services that meet their individual needs and are delivered by staff that are sufficient in numbers, qualifications, and competency to meet their needs.
This report details a complaint investigation regarding medication administration and resident amenities. Both allegations—staff not dispensing medication as ordered and failure to ensure contracted amenities—were investigated and found to be unsubstantiated based on the evidence reviewed.
This report details a complaint investigation regarding medication administration and resident amenities. Both allegations—staff not dispensing medication as ordered and failure to ensure contracted amenities—were investigated and found to be unsubstantiated based on the evidence reviewed.
Oceano Senior Living, INC.
ENRIQUEZ, SANJUANA
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CA CCLD — View Official Record
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