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Limited public data on University Living. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 48 Google reviews
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Every family's needs are unique. We encourage you to visit University Living in person, speak with staff and current residents' families, and trust your instincts. The data on this page provides a starting point, but your personal impression matters most.
University Living receives polarized feedback, with many families praising the facility for its warm, professional staff and clean, well-maintained environment. However, significant concerns exist regarding inconsistent care standards, high staff turnover, and aggressive billing practices that have left some families feeling misled. While some residents thrive under the current management, others report serious lapses in hygiene and responsiveness.
Quality Themes
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Distribution · 48 analyzed
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Key Review Excerpts
“Tanum was fantastic. So informative and very empathic in a such a kind and caring way. I felt like I’d known her forever.”
“Staff is responsive (to pendant alerts) and provides very good care; Excellent activities calendar and activities staff; Meals are good - wide array of meal alternatives can be substituted for the planned menu item at meal time.”
“For the much higher price, the personal care does not seem better than cheaper alternatives. While the building looks clean & new, in some ways it is more frustrating to deal with constant personal care problems.”
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent inspections and investigations have identified serious concerns regarding medication management, including missed doses and failure to follow physician orders, as well as a failure to follow resident dietary allergy restrictions. Additionally, there have been documented lapses in required employee health screenings and staff training compliance.
Resident was overmedicated with Seroquel; medication administration records showed a 7-day lapse in August 2024 and sporadic administration in October 2024 due to medication unavailability.
Prescribed medications were not always administered per the provider's order (e.g., failure to hold insulin for low blood sugar readings).
Staff training records were incomplete; specifically lacking training on reporting, resident rights, safety, and infectious disease precautions.
Employee tuberculosis (TB) screenings were not completed within the required timeframe following hire.
Staff served a resident peanut butter despite a documented peanut allergy.
Ann Arbor Senior Housing Opco, LLC
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Google Reviews
48 reviews from families & visitors
Official Website
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MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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