Assisted Living

Balfour of Ann Arbor

Name: Public quality & inspection record for Balfour of Ann Arbor
Creator: EveryPlace
License: https://everyplace.care/research-policy

Public Google reviewers rate this highly and often mention upscale, hotel-like facility design. Schedule a visit to confirm the fit.

2830 S. Main St., Ann Arbor, MI 48103|Reported capacity: 125|Licensed & active

Google rating

4.9/5

based on 81 Google reviews

(734) 627-6280 Directions Website

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What this means for your family

Public Google reviewers rate Balfour of Ann Arbor highly. Reviewers highlight: upscale, hotel-like facility design, compassionate and professional staff. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.

Google Reviews

86 public Google reviews available

Clarendale of Ann Arbor (formerly Balfour) is widely praised for its upscale, hotel-like atmosphere, beautiful common areas, and high-quality dining options. Families consistently highlight the professional and compassionate staff, particularly noting the effectiveness of the admissions and care coordination teams. While the vast majority of reviews are glowing, a minority of feedback points to concerns regarding inconsistent staffing responsiveness and dissatisfaction with portion sizes in the dining room.

Quality Themes

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Strengths

Upscale, hotel-like facility design
Compassionate and professional staff
High-quality culinary program
Welcoming and active community atmosphere

Concerns

Staff responsiveness and attentiveness (mentioned by 2 reviewers)
Inadequate meal portion sizes (mentioned by 2 reviewers)

Rating Trends

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Distribution · 86 analyzed

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

1Given the beautiful, hotel-like atmosphere here, how do you ensure that the personalized care remains just as attentive and responsive as the environment is upscale?
2I’ve heard wonderful things about your culinary program; how do you handle requests for portion adjustments or specific nutritional needs to ensure every resident feels fully satisfied?
3With an active community of 125 residents, what are some of the most popular daily activities that help new residents feel welcomed and connected right away?
4How does your nursing and care team coordinate to ensure consistent communication with families, especially when it comes to monitoring medical needs or changes in health?
5Could you walk me through your protocol for medical emergencies after hours, and how quickly can families expect to be notified if an incident occurs?
6I noticed how thoughtfully you engage with feedback online; how do you incorporate that kind of open communication into your daily operations to ensure residents are happy?

Personalized based on this facility's data

Key Review Excerpts

“The staff, everyone from the receptionists to the kitchen staff, will all drop what they're doing to say hello to a resident and ask them how their day is. You can feel the warmth radiate from every warm smile there!”

Family member · 2020★★★★★

Source: 86 Google reviews in the current analysis set

Ownership & Operations

Who Operates This Facility

Owner / Operator

Ann Arbor Senior Living Owner, LLC

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(734) 627-6280

clarendaleannarbor.com

2830 S. Main St.

Ann Arbor, MI 48103

Get Directions View on Google Maps

References & Resources

Google Maps

Photos, directions & neighborhood info

Google Reviews

81 reviews from families & visitors

Official Website

Visit clarendaleannarbor.com

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.