Loading EveryPlace content…
Public Google reviewers rate this highly and often mention upscale, hotel-like facility design. Schedule a visit to confirm the fit.
based on 81 Google reviews
Email Clarendale Ann Arbor to yourself
Get a one-time email with a link to this profile so it is easy to find and share later.
This sends one email and does not add you to a mailing list.
Public Google reviewers rate Clarendale Ann Arbor highly. Reviewers highlight: upscale, hotel-like facility design, exceptional, high-quality dining. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Clarendale Ann Arbor (formerly Balfour) is widely praised for its upscale, hotel-like atmosphere, high-quality dining, and a welcoming, professional staff that frequently goes above and beyond for residents. While the vast majority of reviews are glowing, a minority of residents and family members have raised concerns regarding post-acquisition management changes, inconsistent staff responsiveness, and small portion sizes in the dining room.
Quality Themes
Tap a score for detailsStrengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 145 analyzed
This facility actively engages with reviewer feedback.
Personalized based on this facility's data
Key Review Excerpts
“The staff, everyone from the receptionists to the kitchen staff, will all drop what they're doing to say hello to a resident and ask them how their day is. You can feel the warmth radiate from every warm smile there!”
“My mother and stepfather moved into an Independent Living apartment in May 2024 and have had outstanding support all along by all teams. The care and compassion by all staff, the beauty of the facility, the breadth of enrichment activities both on and off the campus, and the stellar quality and options of the food are just a few examples of what distinguishes Clarendale from other senior living communities.”
“I can't say enough positive things about Clarendale. Moira and the memory care team helped me navigate every step of getting care for my family member. They are extremely supportive and went well out of their way to accommodate me as I had a newborn baby during the process.”
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
The most recent renewal inspection from August 2024 identified issues regarding resident privacy (confidential information visible on a medication cart) and incomplete service plans, including missing signatures and lack of specific oxygen usage instructions. Previous reports indicate the facility has maintained substantial compliance in other areas.
The computer on the medication cart in the memory care unit was found displaying confidential information in a public area, including resident names, room numbers, diagnoses, and medications.
A resident's service plan for oxygen equipment did not specify the required oxygen flow rate or whether it was needed continuously or on an as-needed basis.
Service plans for Residents B and E were missing the signature of the resident or their responsible party, indicating the plans had not been communicated.
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
Ann Arbor Mi Senior Living Leaseco, L.L.C.
Contact this facility directly and verify the details that matter most to your family.
Google Maps
Photos, directions & neighborhood info
Google Reviews
81 reviews from families & visitors
Official Website
Visit clarendaleannarbor.com
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Balfour of Ann Arbor
< 1 miAssisted Living · Ann Arbor, MI
University Living
< 1 miAssisted Living · Ann Arbor, MI
Brookdale W. Eisenhower Pkwy
< 1 miAssisted Living · Ann Arbor, MI
Brookdale Ann Arbor
< 1 miAssisted Living · Ann Arbor, MI
Eisenhower Center - East Hall
1.8 miAssisted Living · Ann Arbor, MI
Moriah Hall
1.8 miAssisted Living · Ann Arbor, MI