Brookdale W. Eisenhower Pkwy
Families consistently rate this highly — reviewers highlight compassionate and attentive care staff. Schedule a visit to confirm the fit.
based on 21 Google reviews
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What this means for your family
This facility is highly regarded for its dementia care and active social programming, making it a strong choice for residents needing engagement. However, families should specifically inquire about night-shift nursing coverage and request a tour of the resident rooms to ensure cleanliness standards meet your expectations.
Google Reviews
Google Reviews
21 reviews on Google“Brookdale W. Eisenhower Pkwy receives high praise for its compassionate staff and engaging activities, with many family members noting the facility feels like a supportive, family-oriented environment. While most reviews are glowing, a few critical voices have raised concerns regarding cleanliness, management transparency, and the availability of nursing staff during off-hours.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive care staff
- Engaging and active lifestyle programs
- Warm, family-like atmosphere
- Strong leadership and management team
Concerns
- Inconsistent cleanliness and room maintenance (mentioned by 2 reviewers)
- Concerns regarding nursing availability and night-shift coverage (mentioned by 2 reviewers)
- Management transparency and communication issues (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 24 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1With your focus on an engaging lifestyle, could you walk me through a typical week of activities and how you encourage residents to participate?
- 2I noticed your team is very active in responding to feedback online; how do you typically keep families updated on their loved one’s care and facility changes?
- 3Since you have a smaller community of 36 residents, how do you ensure that staff members remain attentive to individual needs, especially during the overnight hours?
- 4What is your current process for routine room maintenance and housekeeping to ensure that residents' living spaces stay in top condition?
- 5How does your leadership team handle communication when a family member has a specific concern about the care or environment?
- 6Given the importance of medical support, could you explain how your nursing staff is structured to handle urgent health needs at night compared to the daytime?
Personalized based on this facility's data
Key Review Excerpts
“The activities director, Jessica works hard to have activities that are interesting to all residents. She is open to ideas, suggestions for specific residents and does her best to provide them.”
“I am given appropriate updates on medical needs, daily needs, hygiene, needing more clothing, toiletries or new shoes. With a splash of, “how’s your day going?””
“I absolutely love this place, the caregivers are so personal connected it’s like a big family. The directors lead by example, so caring and kind . Highly recommend this facility if Dementia care is what you need.”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
The most recent renewal inspection from January 2025 identified a deficiency regarding incomplete meal and food records. Aside from this finding, recent reports indicate the facility has maintained substantial compliance with state regulations.
Jan 9, 2025Routine
Meal and food records were incomplete; records were left blank for one breakfast and dinner meal for the previous week, and the facility only maintained one week's worth of resident meal check records.
Oct 2, 2023RoutineCleanReport
No deficiencies found during this inspection.
Jul 21, 2015OtherCleanReport
No deficiencies found during this inspection.
Apr 29, 2009OtherCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Brookdale Senior Living Communities, INC.
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
21 reviews from families & visitors
Official Website
Visit brookdale.com
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
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