University Center for Rehabilitation and Nursing
Strong Medicare quality ratings; families often praise small, cozy, and homelike environment. Still worth an in-person visit.
based on 63 Google reviews
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What this means for your family
While many families report positive rehabilitation outcomes, there is a consistent pattern of complaints regarding administrative communication and facility maintenance. We strongly recommend scheduling an in-person tour to inspect the condition of the rooms and asking specifically how the facility handles family concerns and emergency communication.
Google Reviews
Google Reviews
63 reviews on Google“University Center for Rehabilitation and Nursing receives highly polarized feedback, with many reviewers praising the small, homelike environment and attentive staff, while others report serious concerns regarding neglect, poor communication, and facility maintenance. Families should be aware of a recurring pattern where positive reviews often lack detail, while negative reviews cite specific, concerning incidents involving patient safety, hygiene, and administrative responsiveness.”
Quality Themes
Tap a score for detailsStrengths
- Small, cozy, and homelike environment
- Attentive and compassionate nursing staff
- Effective short-term rehabilitation services
- Personalized attention due to facility size
Concerns
- Poor communication and lack of responsiveness from administration (mentioned by 5 reviewers)
- Facility maintenance and aging infrastructure (mentioned by 3 reviewers)
- Neglectful care and safety issues (e.g., fall risks, hygiene) (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 66 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Given the facility's smaller size, how do you ensure that each resident receives consistent, personalized attention throughout the day?
- 2I noticed that communication is a top priority for families; what is your standard process for keeping us updated on our loved one's health status and daily progress?
- 3With the facility having a long history, what is your current plan for ongoing maintenance and upgrades to ensure the living environment remains comfortable and safe?
- 4I appreciate that you actively engage with feedback online; how do you incorporate that family input into your daily operations and care planning?
- 5Regarding the staffing levels, how do you ensure that residents' needs for hygiene and fall prevention are met promptly during all shifts?
- 6What does a typical daily activity schedule look like for residents to help them stay socially engaged and active within the home?
Personalized based on this facility's data
Key Review Excerpts
“From the moment my mother arrived, the level of care was unacceptable. Her bed was not functioning properly and had no safety rails, creating a serious fall risk.”
“The place is old and falling apart too small.alot of work is needed in this place. It needs to be renovated. Beds are the first hospital beds to have been made the wood dressers are rotting from the bottom.”
“The staff is not only highly professional but also incredibly compassionate and attentive. They take the time to get to know each resident personally, which made a huge difference in my grandparent experience.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
3
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents whose walking got worse
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
University Center for Rehabilitation and Nursing has a concerning pattern of recurring safety deficiencies across three surveys, with electrical systems and emergency lighting issues appearing in multiple inspections. Fire safety systems, care planning, and dietary management were the primary problem areas identified by inspectors. While all 25 deficiencies show correction dates, the repetition of safety violations across years suggests ongoing maintenance and oversight challenges that families should discuss during visits.
May 7, 2024Routine9
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Resident Rights Deficiencies
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Nov 22, 2022Routine13
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper power supply for life support equipment.
Construction Deficiencies
Use approved construction type or materials.
Egress Deficiencies
Install proper backup exit lighting.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies
Plan the resident's discharge to meet the resident's goals and needs.
Resident Assessment and Care Planning Deficiencies
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Jan 22, 2020Routine3
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Ownership & Operations
Who Operates This Facility
University Center for Rehabilitation and Nursing
for profit
Chain Affiliation
Centers Health Care
37 facilities nationwide
Chain avg rating: 2.2/5 · Rank 4 of 35
Ownership & Management
Owners
Areman, Avraham
Owner
Farkas, Elisabeth
Owner
Rozenberg, Beth
Owner
Rozenberg, Kenneth
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
63 reviews from families & visitors
Official Website
Visit university-center.facilities.centershealthcare.org
Medicare data downloads
Original nursing home datasets
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